AI-Driven Brand Community Manager (Remote)

Basilio Inc; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Basilio Inc is a growth and marketing company that builds and runs brands across Amazon, Walmart, TikTok Shop, and the open web. This remote-first role sits in the Social & The Swarm team, focused on owning results and driving engagement for scalable brands.

You’ll manage comments, DMs, and community interactions, convert engagement into relationships, and surface insights to inform content and product decisions. This is a data-driven, AI-enhanced role in a fast-moving, remote team.

Qualifications

• 2–4 years in community or social management.
• Bachelor's degree in Communications, Marketing, or related field, or equivalent experience.
• Fluent English, written and spoken.

Responsibilities

• Manage comments, DMs, and community across a brand's channels.
• Turn engagement into relationships and repeat buyers.
• Surface community insight back to content and product.
• Protect brand voice and handle issues in public.
• Keep a content pipeline full so channels never go dark.
• Report reach, engagement, and conversion and adjust the plan to the data.

Skills

Fluent English

Strong organization

Self-starter

Remote setup

Education

Bachelor's degree in Communications, Marketing, or related field

Tools

Meta Business Suite

Notion

Analytics tools

ChatGPT

Claude

OpenRouter

Qwen

Job description

Basilio Inc is a growth and marketing company that builds and runs brands across Amazon, Walmart, TikTok Shop, and the open web. This remote-first role sits in the Social & The Swarm team, focused on owning results and driving engagement for scalable brands.

You’ll manage comments, DMs, and community interactions, convert engagement into relationships, and surface insights to inform content and product decisions. This is a data-driven, AI-enhanced role in a fast-moving, remote team.