AI-Driven Associate Product Manager - Remote

AxisCare; Waco (TX); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K with company matching

Personal time off and holidays

Company laptop provided

Job summary

AxisCare, a home-care platform, seeks an Associate Product Manager to contribute to discovery, shaping, and delivery of features. You will work with Senior PMs in a fast-moving, AI-enabled environment to develop product instincts and leverage customer insights from Success, Implementation, and Support teams.

You will draft user stories, document requirements, and assist with go-to-market materials, tracking adoption and impact post-launch.

Qualifications

• Experience in a customer-facing or operational role at AxisCare — Customer Success, Implementation, Support, Sales, or similar.
• Genuine excitement about working in an AI-forward product environment — you don’t need to be technical, but you need to be curious and willing to learn fast.
• Demonstrated curiosity about how software is built and how product decisions get made.
• Strong written and verbal communication skills; able to translate customer problems into clear documentation.
• Highly organized with strong attention to detail and follow-through.
• Comfortable operating with some ambiguity and asking good questions.
• Familiarity with tools like Jira, Notion, or similar platforms is a plus.
• No formal product management experience required — we’ll teach you the methodology. Comfort with AI tools is non-negotiable.

Responsibilities

• Use AI-assisted tools daily to draft requirements, explore edge cases, prototype concepts, and accelerate the path from customer problem to validated solution.
• Support Senior PMs in researching customer needs, documenting requirements, and preparing product briefs — leveraging AI to do this faster and with greater depth.
• Bring AxisCare experience to the table — surfacing patterns from customer feedback, support tickets, implementation insights, and field knowledge that inform prioritization.
• Write clear user stories and acceptance criteria in partnership with Engineering and UX.
• Track feature delivery across sprints — flagging blockers, coordinating with cross-functional partners, and keeping stakeholders informed.
• Assist with go-to-market preparation including internal documentation, release notes, and enablement materials for Customer Success and Support.
• Monitor adoption and usage data post-launch and surface findings to the team.
• Participate in customer calls, industry events, and internal discovery sessions to deepen product and market knowledge.

Skills

Customer-facing

Communication

Curiosity

Ambiguity handling

Organization

Tools

Jira

Notion

Job description

AxisCare, a home-care platform, seeks an Associate Product Manager to contribute to discovery, shaping, and delivery of features. You will work with Senior PMs in a fast-moving, AI-enabled environment to develop product instincts and leverage customer insights from Success, Implementation, and Support teams.

You will draft user stories, document requirements, and assist with go-to-market materials, tracking adoption and impact post-launch.