AI-Driven AR Specialist

Clark Associates, Inc.; Lititz (Lancaster County); Hybrid; USD 46,000 - 65,000; Full time

Job summary

Clark National Accounts at Clark Associates, Inc. is seeking an AR Specialist to join an expanding AR team.

You will partner with customers and internal teams to manage accounts receivable, resolve payment issues, reduce aging balances, and build strong relationships. You’ll engage with customers via calls and emails while driving process improvements and AI-powered solutions as we modernize receivables operations.

Qualifications

• Experience in AR, collections, credit or customer account management.
• Strong problem-solving and continuous improvement mindset.
• Ability to work with customers and internal teams to resolve issues.

Responsibilities

• Manage overdue collection tasks with independent judgment.
• Establish and update customer records.
• Reconcile accounts for accurate payment application.
• Negotiate and formalize payment plans.
• Advocate and respond to legal measures for accounts as required.
• Provide timely responses to customer inquiries.
• Maintain and distribute reporting tools for management.
• Collaborate with teams on transactional matters.
• Support additional tasks as assigned.

Job description

Clark National Accounts at Clark Associates, Inc. is seeking an AR Specialist to join an expanding AR team.

You will partner with customers and internal teams to manage accounts receivable, resolve payment issues, reduce aging balances, and build strong relationships. You’ll engage with customers via calls and emails while driving process improvements and AI-powered solutions as we modernize receivables operations.