AI-Driven Agent Commerce Transformation Consultant

Accenture; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Accenture Song seeks a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. This role focuses on helping Communications, Media, and Technology organizations adapt to a new model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems influence how products are discovered, evaluated, and transacted.

Based in Austin, Texas, you will work across strategy, digital experience, content, platform

Qualifications

• Experience in digital strategy and consulting for CMTEC industries.
• Interest in AI and agent-based experiences transforming customer journeys.
• Ability to work across strategy, digital experience, content, platform integration, and data teams.

Responsibilities

• Analyze product , customer , and digital experience data to identify trends and insights.
• Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
• Support data cleansing, transformation, and validation processes to ensure data quality and reliability.
• Support documentation of data flows and integration points between platforms and digital applications.
• Assist in analyzing APIs, product data feeds, and service integrations used across ecosystems.
• Collaborate with engineering teams to ensure data is structured and accessible across digital experiences.
• Define standards for Agent Communication Protocols (ACP) and API readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
• Build scalable frameworks for AI-assisted transactions.
• Optimize structured data for RAG (Retrieval-Augmented Generation) environments.
• Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
• Reduce friction between presentation layer and structured layer.

Skills

Digital Strategy

Consulting

Data Analytics

AI & Agent-based UX

Job description

Accenture Song seeks a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. This role focuses on helping Communications, Media, and Technology organizations adapt to a new model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems influence how products are discovered, evaluated, and transacted.

Based in Austin, Texas, you will work across strategy, digital experience, content, platform