AI Deployment Strategist: Scale Production & ROI

Fireworks AI; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Fireworks AI seeks a Deployment Strategist to own the technical and commercial relationship with a portfolio of strategic accounts. You will scope business cases, define success metrics, and manage the customer journey from initial evaluation through production and expansion.

You will partner with Sales on late-stage deals and post-sale delivery, map stakeholders, quantify ROI, and design pilots with clear milestones.

Qualifications

• Deployment strategies for AI at scale in enterprise environments.
• Experience scoping high-value engagements with pilots and PRDs.
• Strong communication linking ML engineers and business stakeholders.

Responsibilities

• Own the post-sale technical relationship from kickoff through go-live, including model deployment and integration architecture.
• Partner with AI Field Engineering to transition from PoC to production.
• Build and execute joint success plans with milestones and ownership.
• Be the primary technical contact for a portfolio of strategic accounts.
• Advise on model selection, fine-tuning, prompt engineering, latency/cost optimization, and agent architecture.
• Drive usage against business objectives with measurable outcomes (latency, cost, uptime).
• Troubleshoot and escalate production issues.
• Synthesize patterns across accounts for product roadmaps and customer feedback.
• Own technical narrative for quarterly business reviews (QBRs) and renewal strategies.

Skills

Deployment Strategy

Technical Account Management

Solutions Engineering

Forward-Deployed Engineering

Technical Customer Success

Model deployment

Prompt engineering

Fine-tuning

RAG

Agent architectures

APIs

Cloud infrastructure

Coding ability

Value-based ROI framing

Pilot scoping

Tools

AWS/GCP/Azure

Open-source model ecosystems

Job description

Fireworks AI seeks a Deployment Strategist to own the technical and commercial relationship with a portfolio of strategic accounts. You will scope business cases, define success metrics, and manage the customer journey from initial evaluation through production and expansion.

You will partner with Sales on late-stage deals and post-sale delivery, map stakeholders, quantify ROI, and design pilots with clear milestones.