AI Data Quality Lead: Operations & Strategy

Scale AI, Inc.; New York (NY); On-site; USD 134,000 - 168,000; Full time

Job summary

Scale AI, Inc. seeks a Quality Operations Lead to guide a large team of quality control specialists, ensuring high-quality data for Generative AI programs. You’ll translate customer needs into measurable quality signals and own daily QC operations.

You’ll analyze trends, drive policies, and shape the future of quality systems, working across product lines and customer segments in a fast-growing startup. The role combines hands-on leadership with strategic initiatives to scale scalable, reliable

Qualifications

• Bachelor's degree in CS, Engineering, Operations, or related field.
• 3+ years leading teams or scaling large operational/technical processes.
• Strong analytical and problem-solving skills (particularly in SQL) with attention to detail.
• Experience building systems, processes, and teams across multiple customer segments or product lines.
• Hands-on background in product management, operations management, program management, or top-tier management consulting.
• Proven experience taking initiative in cross-functional technical environments.

Responsibilities

• Lead and grow a team of quality specialists - hire, coach and calibrate this team of specialists.
• Turn unclear customer requirements into clear standards - work with delivery teams to interpret and improve customer requirements, and then turn that into measurable signals of data quality.
• Run the quality system. Own the daily operation: plan and allocate workforce capacity, produce quality reporting, measure productivity and efficiency, and drive quality control policies.
• Analyzing quality trends. Identify, root-cause, and elevate defect patterns that delivery teams can take action on.
• Build the future of QC. Our team already leverages agentic capabilities, but you will help decide and lead what gets built next to continue to scale and optimize our quality operations.

Skills

Team leadership

SQL

Data quality

Systems building

Cross-functional

Problem solving

Education

Bachelor's degree in CS/Engineering/Operations

Master's degree in CS/Engineering/Operations

Tools

SQL

Job description

Scale AI, Inc. seeks a Quality Operations Lead to guide a large team of quality control specialists, ensuring high-quality data for Generative AI programs. You’ll translate customer needs into measurable quality signals and own daily QC operations.

You’ll analyze trends, drive policies, and shape the future of quality systems, working across product lines and customer segments in a fast-growing startup. The role combines hands-on leadership with strategic initiatives to scale scalable, reliable