AI Content Designer — Prompt & Evaluation Lead

OpenAI, Inc.; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI is seeking a Content Designer to join the Content Design team in San Francisco, with a hybrid model of 3 days in the office. You will craft prompts, evaluate AI outputs, and build tools to scale content and messaging across experiences that showcase ChatGPT’s value and engage users.

You’ll collaborate with product, engineering, design, research, and data science to ensure content quality drives user trust and retention, while mentoring others and shaping evaluation criteria across

Qualifications

• 5+ years of experience in content design, content engineering, or a related discipline.
• Hands-on experience developing prompts for shipped generative AI experiences and understanding model capabilities, limitations, and failure patterns.
• Designed and implemented content evaluation frameworks and validated how reliably they assess quality.
• Hands-on experience using code and APIs to build repeatable generation and evaluation workflows, and ability to partner with Engineering.
• Strong writing, editorial judgment, and content strategy skills across product experiences.

Responsibilities

• Shape content strategy for experiences that help people discover ChatGPT’s value, get started, and return to meaningful uses of the product.
• Design, implement, and iterate on prompt frameworks that guide AI-generated product content and messaging.
• Define content quality standards and build evaluation systems, datasets, and reviewer guidance that combine human judgment with automated assessments.
• Shape tools and workflows for generating, reviewing, and improving content across experiments and product experiences.
• Analyze model outputs and evaluation results to diagnose problems and improve content systems as models, products, and user needs evolve.
• Partner with product, engineering, design, research, and data science to connect content quality with user understanding, trust, engagement, and retention.
• Document reusable approaches and coach other Content Designers in developing prompts, defining evaluation criteria, and interpreting results.

Skills

Content design

Prompt engineering

AI evaluation

Editorial judgment

Writing

Cross-functional collaboration

Shipped prompts for AI

Tools

APIs

Code

Prompt frameworks

Job description

OpenAI is seeking a Content Designer to join the Content Design team in San Francisco, with a hybrid model of 3 days in the office. You will craft prompts, evaluate AI outputs, and build tools to scale content and messaging across experiences that showcase ChatGPT’s value and engage users.

You’ll collaborate with product, engineering, design, research, and data science to ensure content quality drives user trust and retention, while mentoring others and shaping evaluation criteria across