AI Content Designer: Prompting & Evaluation

OpenAI, Inc.; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

OpenAI, Inc. is seeking a Content Designer to join the Content Design team.

You will bring deep expertise in prompt engineering and AI evaluation, blending editorial craft with product judgment to build prompts, evaluations, and tools at scale to improve ChatGPT content and messaging. You’ll work with product, engineering, design, and data science to connect content quality with user understanding, trust, engagement, and retention.

Qualifications

• 5+ years of experience in content design, content engineering, or a related discipline, with a track record of delivering work across complex product areas.
• Hands-on experience developing prompts for shipped generative AI experiences and understanding model capabilities, limitations, and failure patterns.
• Designed and implemented content evaluation frameworks and validated how reliably they assess quality.
• Hands-on experience using code and APIs to build repeatable generation and evaluation workflows, and can partner with Engineering to integrate them into production.
• Strong writing, editorial judgment, and content strategy skills across product experiences.
• Ability to turn qualitative and quantitative evidence into clear recommendations and demonstrate impact on content quality, team effectiveness, or product outcomes.
• Ability to collaborate across technical and nontechnical teams, bringing structure and clarity to ambiguous problems.

Responsibilities

• Shape content strategy for experiences that help people discover ChatGPT’s value, get started, and return to meaningful uses of the product.
• Design, implement, and iterate on prompt frameworks that guide AI-generated product content and messaging.
• Define content quality standards and build evaluation systems, datasets, and reviewer guidance with human and automated assessments.
• Shape tools and workflows for generating, reviewing, and improving content across experiments and product experiences.
• Analyze model outputs and evaluation results to diagnose problems and improve content systems as models, products, and user needs evolve.
• Partner with product, engineering, design, research, and data science to connect content quality with user understanding, trust, engagement, and retention.
• Document reusable approaches and coach other Content Designers in developing prompts, defining evaluation criteria, and interpreting results.

Skills

Content design

Prompt engineering

Editorial judgment

Cross-functional collaboration

Content strategy

Tools

APIs

Python

Job description

OpenAI, Inc. is seeking a Content Designer to join the Content Design team.

You will bring deep expertise in prompt engineering and AI evaluation, blending editorial craft with product judgment to build prompts, evaluations, and tools at scale to improve ChatGPT content and messaging. You’ll work with product, engineering, design, and data science to connect content quality with user understanding, trust, engagement, and retention.