AI Automation Program Lead for Operational Excellence

Excelerate; Portland (OR); On-site; USD 110,000 - 138,000; Part time

Job summary

Excelerate is seeking a Program Manager & AI Automation Lead to drive a high‑impact initiative that strengthens operational excellence by automating manual processes. You will blend hands‑on technical program management with designing, building, and delivering AI‑agent‑driven automation as core outcomes.

The role requires leading a portfolio of 55+ production services, coordinating with cross‑functional teams, and establishing governance, telemetry, and executive reporting to ensure reliable,

Qualifications

• 7+ years of technical program management in platform, infrastructure, or high‑scale environments.
• Hands‑on experience designing and delivering AI‑agent automation connected to live data and workflows.
• Built automation and workflows with API integrations to tools like Jira and Smartsheet, and dashboards.
• Experience with AI governance, including validation controls and human‑in‑the‑loop processes.
• Excellent executive communication and ability to drive cross‑functional delivery.

Responsibilities

• Lead program execution across a portfolio of 55+ production services with executive reviews and cross‑functional initiatives.
• Establish scope, priorities, milestones, dependencies, and success measures across teams.
• Identify opportunities to streamline manual processes through automation.
• Design, build, and productionize AI‑agent automation with telemetry and executive reporting.
• Direct AI agents toward defined outcomes with context, acceptance criteria, and human‑in‑the‑loop processes.
• Ensure automation is reliable, auditable, and maintainable with runbooks and docs.
• Communicate progress, risks, decisions, and outcomes to senior technology leadership.
• Build cross‑functional relationships and drive commitments through influence.

Skills

Program management

AI automation

API integrations

Jira & Smartsheet

Dashboards & tracking

AI governance

Executive communication

Tools

Jira

Smartsheet

AI agent tools

Job description

Excelerate is seeking a Program Manager & AI Automation Lead to drive a high‑impact initiative that strengthens operational excellence by automating manual processes. You will blend hands‑on technical program management with designing, building, and delivering AI‑agent‑driven automation as core outcomes.

The role requires leading a portfolio of 55+ production services, coordinating with cross‑functional teams, and establishing governance, telemetry, and executive reporting to ensure reliable,