AI-Driven Operations & Automation Program Lead

Excelerate

Los Angeles (CA)

On-site

USD 110,000 - 138,000

Part time

14 hours ago
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Job summary

Excelerate in Los Angeles seeks a Program Manager & AI Automation Lead to drive a high-impact initiative combining technical program management with AI-driven automation across 55+ production services. You will lead cross-functional teams, design scalable automation, and deliver measurable improvements in operational efficiency.

The role requires hands-on experience building automation with live data, strong governance, and the ability to influence senior stakeholders in a fast-moving technology

Qualifications

  • 7+ years of technical program management in platform, infrastructure, or high-scale technology environments.
  • Hands-on experience designing and delivering AI-agent automation connected to live data and workflows.
  • Track record of building automation and workflows, including API integrations with Jira/Smartsheet.
  • Experience with AI governance, validation controls, and human-in-the-loop processes.

Responsibilities

  • Lead program execution across a portfolio of 55+ production services and coordinate executive reviews.
  • Define scope, milestones, dependencies, and success metrics across multiple teams.
  • Identify opportunities to streamline manual processes through automation.
  • Design, build, and productionize AI-agent automation including workflows and dashboards.
  • Direct multiple AI agents toward defined outcomes with validation and runbooks.
  • Ensure automation is reliable, auditable, and well-documented.
  • Communicate progress, risks, and decisions to senior technology leadership.
  • Build cross-functional relationships and drive commitments through influence.

Skills

PM leadership
AI automation
Cross-functional
Executive communication
Incident management
SDLC
Security awareness

Tools

Jira
Smartsheet
Claude
Agent frameworks

Job description

Excelerate in Los Angeles seeks a Program Manager & AI Automation Lead to drive a high-impact initiative combining technical program management with AI-driven automation across 55+ production services. You will lead cross-functional teams, design scalable automation, and deliver measurable improvements in operational efficiency.

The role requires hands-on experience building automation with live data, strong governance, and the ability to influence senior stakeholders in a fast-moving technology

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