AI-Driven Operations & Automation Program Lead
Excelerate
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Excelerate in Los Angeles seeks a Program Manager & AI Automation Lead to drive a high-impact initiative combining technical program management with AI-driven automation across 55+ production services. You will lead cross-functional teams, design scalable automation, and deliver measurable improvements in operational efficiency.
The role requires hands-on experience building automation with live data, strong governance, and the ability to influence senior stakeholders in a fast-moving technology
Qualifications
- 7+ years of technical program management in platform, infrastructure, or high-scale technology environments.
- Hands-on experience designing and delivering AI-agent automation connected to live data and workflows.
- Track record of building automation and workflows, including API integrations with Jira/Smartsheet.
- Experience with AI governance, validation controls, and human-in-the-loop processes.
Responsibilities
- Lead program execution across a portfolio of 55+ production services and coordinate executive reviews.
- Define scope, milestones, dependencies, and success metrics across multiple teams.
- Identify opportunities to streamline manual processes through automation.
- Design, build, and productionize AI-agent automation including workflows and dashboards.
- Direct multiple AI agents toward defined outcomes with validation and runbooks.
- Ensure automation is reliable, auditable, and well-documented.
- Communicate progress, risks, and decisions to senior technology leadership.
- Build cross-functional relationships and drive commitments through influence.
Skills
Tools
Job description
Excelerate in Los Angeles seeks a Program Manager & AI Automation Lead to drive a high-impact initiative combining technical program management with AI-driven automation across 55+ production services. You will lead cross-functional teams, design scalable automation, and deliver measurable improvements in operational efficiency.
The role requires hands-on experience building automation with live data, strong governance, and the ability to influence senior stakeholders in a fast-moving technology
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
