AI-Driven Automation Program Manager

Excelerate

Irvine (CA)

On-site

USD 229,233,000 - 286,541,000

Full time

15 hours ago
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Job summary

Excelerate in Irvine is seeking a Program Manager & AI Automation Lead to drive a high-impact initiative that ties operational excellence to automated processes. You will blend hands-on technical program management with designing, building, and delivering AI-agent–driven automation that becomes a core project deliverable.

The role requires 7+ years in technical program management in large-scale tech, hands-on automation development with Jira/Smartsheet integrations, and strong executive

Qualifications

  • 7+ years of technical program management experience in platform, infrastructure, or high-scale technology environments.
  • Hands-on experience designing and delivering AI-agent automation connected to live data and workflows.
  • Experience integrating with Jira and Smartsheet and building dashboards.
  • Experience with AI governance, including validation controls, auditability, and human-in-the-loop processes.
  • Strong operational knowledge of incident management, SDLC, and distributed systems.
  • Excellent executive communication and ability to drive cross-functional delivery through influence.
  • Highly proactive and comfortable operating in fast-moving, complex technology environments.

Responsibilities

  • Lead program execution across a portfolio of 55+ production services, including executive operating reviews, incident and RCA tracking, readiness activities, and cross-functional initiatives.
  • Establish program scope, priorities, milestones, dependencies, deliverables, and success measures while coordinating execution across multiple teams.
  • Identify and prioritize opportunities to streamline or replace manual program processes through automation.
  • Design, build, and productionize AI-agent automation, including ticketing and routing, cross-platform reconciliation, program telemetry, executive reporting, and automated follow-up workflows.
  • Direct multiple AI agents toward defined outcomes, establishing appropriate context, acceptance criteria, validation controls, and human-in-the-loop processes.
  • Ensure automation is reliable, auditable, and maintainable, with appropriate documentation and runbooks.
  • Communicate program progress, risks, decisions, and outcomes clearly and concisely to senior technology leadership.
  • Build strong cross-functional relationships and drive commitments through influence, proactive communication, and consistent follow-through.

Skills

Executive communication
Cross-functional leadership
Proactive communication
Incident management
SDLC

Tools

Jira
Smartsheet

Job description

Excelerate in Irvine is seeking a Program Manager & AI Automation Lead to drive a high-impact initiative that ties operational excellence to automated processes. You will blend hands-on technical program management with designing, building, and delivering AI-agent–driven automation that becomes a core project deliverable.

The role requires 7+ years in technical program management in large-scale tech, hands-on automation development with Jira/Smartsheet integrations, and strong executive

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