AI & Automation Product Manager (Associate)

MetLife, Inc.; United States; Remote; USD 112,000 - 149,000; Full time

Benefits offered by this job

Health plan

Life insurance

Retirement plan

Paid time off

Job summary

MetLife, Inc. is seeking an experienced Product Management Associate to support AI-enabled applications and products within Disability and Absence operations.

The role requires strong product judgment, data fluency, and the ability to influence across business and technology teams, with eligibility for Eastern Time Zone hours. You will drive analysis, define requirements, and guide engineering toward scalable, measurable solutions while balancing innovation with risk and compliance.

Qualifications

• 7-10 years of professional experience in insurance or financial services with product management or operations transformation.
• 5+ years leading products through delivery, adoption, and continuous improvement in agile teams.
• 2+ years applying AI, ML, or intelligent automation to business problems.

Responsibilities

• Lead AI automation opportunities across the full claims lifecycle and own the AI product roadmap.
• Design workflows pairing AI agents with human judgment for high-stakes decisions.
• Build relationships with operations leadership and present data-backed impact narratives to executives.
• Directly manage Product Owners and collaborate with engineering to solve real business problems.
• Ensure programs focus on high-value features and track KPIs with hands-on engagement with AI tools.

Skills

Product management

AI product considerations

Executive communication

Stakeholder management

Analytical skills

Education

Advanced degree

Job description

MetLife, Inc. is seeking an experienced Product Management Associate to support AI-enabled applications and products within Disability and Absence operations.

The role requires strong product judgment, data fluency, and the ability to influence across business and technology teams, with eligibility for Eastern Time Zone hours. You will drive analysis, define requirements, and guide engineering toward scalable, measurable solutions while balancing innovation with risk and compliance.