AI Automation Engineer: Integrations & Orchestration

Logicalis, Inc.; Mercer Island (WA); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

LogicalisUS Benefits Summary

Job summary

Logicalis, Inc. on Mercer Island, WA seeks an AI Integration & Automation Developer to design, build, test, and support AI-enabled automations and integrations that improve Managed Services efficiency and service quality.

This hands-on role translates operational problems into practical automation, evaluates AI orchestration versus scripting, and collaborates with technical and operational teams to deliver measurable business value.

Qualifications

• 5+ years of experience developing automations, integrations, scripts, workflows, or application solutions in enterprise or services environments.
• Hands-on experience with automation development using Python, PowerShell, JavaScript, APIs, workflow platforms, or low-code/no-code automation tools.
• Experience designing or supporting AI-enabled workflows, LLM-driven processes, AI agents, orchestration patterns, or intelligent automation solutions.
• Understanding of prompt design, structured outputs, human-in-the-loop patterns, guardrails, fallback logic, and practical considerations for production AI use cases.
• Experience integrating with operational platforms such as ITSM tools, monitoring/observability tools, cloud platforms, ticketing systems, knowledge bases, or internal business applications.

Responsibilities

• Designs, develops, and maintains AI-enabled automations, integrations, and workflow solutions supporting Managed Services.
• Builds practical AI orchestration patterns that connect systems, data, prompts, APIs, scripts, and operational workflows.
• Develops automation solutions that reduce manual work, improve service delivery speed, increase consistency, or create measurable cost avoidance.
• Creates reusable components, connectors, scripts, and workflow patterns that can be leveraged across multiple use cases.
• Supports implementation of internal AI Orchestration capabilities and related automation services as part of the Managed Services automation portfolio.
• Develops LLM-enabled workflows, agentic automation patterns, and AI-assisted operational processes with appropriate guardrails and fallback logic.
• Integrates with enterprise tools, monitoring platforms, ITSM systems, cloud services, and internal applications as needed.
• Troubleshoots automation defects, integration failures, and AI workflow issues, driving durable fixes and continuous improvement.
• Documents solution design, configuration, support steps, ownership, and knowledge articles to reduce key-person dependency.
• Participates in testing, UAT, release readiness, change control, and production support activities for automation solutions.

Skills

Automation design

AI integration

Problem solving

Cross-functional collaboration

Communication

Education

Bachelor's degree in computer science, information technology, software engineering, or related field

Tools

Python

PowerShell

JavaScript

APIs

Low-code/no-code

Job description

Logicalis, Inc. on Mercer Island, WA seeks an AI Integration & Automation Developer to design, build, test, and support AI-enabled automations and integrations that improve Managed Services efficiency and service quality.

This hands-on role translates operational problems into practical automation, evaluates AI orchestration versus scripting, and collaborates with technical and operational teams to deliver measurable business value.