AI Automation Engineer – Digital Workplace Innovator

HCLTech; Northborough (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Sapsf in Northborough, MA, seeks an experienced AI Automation Engineer to design and implement AI-driven automation across Digital Workplace Services. You will leverage Generative AI, Microsoft Copilot, Copilot Studio, Azure OpenAI, Power Platform and intelligent virtual agents to enhance employee experience and IT operations.

Responsibilities include designing AI-powered workplace automation, driving adoption of AI-enabled solutions, and implementing self-service and knowledge management

Qualifications

• Microsoft certifications in Azure AI engineering and Power Platform development.
• Copilot and ServiceNow certifications recognized as key assets.
• Strong knowledge of Azure OpenAI, Copilot Studio and AI governance practices.

Responsibilities

• Design and implement AI-powered workplace automation solutions.
• Drive adoption of AI-powered Digital Workplace solutions.
• Improve IT operations and service desk efficiency with AI-driven workflows.
• Develop integrations across ServiceNow, Microsoft 365, Teams, SharePoint and Power Platform.

Skills

Azure AI Engineer

Power Platform

Copilot Certification

ServiceNow Certification

Azure Solutions Architect

Tools

ServiceNow

Microsoft 365

Teams

SharePoint

Power Platform

Azure Services

Enterprise Applications

Job description

Sapsf in Northborough, MA, seeks an experienced AI Automation Engineer to design and implement AI-driven automation across Digital Workplace Services. You will leverage Generative AI, Microsoft Copilot, Copilot Studio, Azure OpenAI, Power Platform and intelligent virtual agents to enhance employee experience and IT operations.

Responsibilities include designing AI-powered workplace automation, driving adoption of AI-enabled solutions, and implementing self-service and knowledge management