AI Agent Product Manager — Enterprise Solutions

Sierra

California (MO)

On-site

USD 140,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO

Medical, dental, and vision benefits

Life insurance

Retirement plan

Parental leave

Fertility benefits

Lunch and snacks

Job summary

Sierra in San Francisco is seeking an experienced Agent Product Manager to partner with engineers and customers to build and ship AI agents that handle thousands of conversations daily, delivering enterprise-grade capabilities and reliability. You will engage with executives, discover and articulate requirements, present demonstrations, and help shape the product roadmap with cross-functional teams.

Fluency in English and Spanish plus a technical background are essential to translate advanced AI

Qualifications

3-5+ years experience in product development of highly technical products.
Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
Experience crafting and tailoring a message for potential customers, including executives.
Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
Professional fluency in both Spanish and English.
Degree in a technical or related field, or equivalent professional experience.

Responsibilities

Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
Engage with customers: In the role, you will engage with all levels of our customers’ businesses.
Discover and assess their requirements.
Prepare and present demonstrations of Sierra’s agent.
Address and overcome technical challenges in the business process by working with technical counterparts.
Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
Become trusted advisors and drive strategic technical strategies for our customers.
Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.