AI Agent Deployment Lead – Hybrid Amsterdam

Murphy AI; United States; Hybrid; USD 100,000 - 166,000; Full time

Benefits offered by this job

Stock options

Hybrid work

Training and knowledge sharing

Job summary

Murphy AI is seeking an experienced technical leader to own the delivery of AI agents for enterprise banks. You will take projects from PoC to production, translating customer policies into tested agent behavior and iterating based on production results.

Based in Amsterdam with deployments for Netherlands customers, you will coordinate with customers and internal teams, writing prompts, integrating systems, and refining outreach strategies for compliant, effective conversations.

Qualifications

• Experience in software engineering, technical consulting, or technical product management.
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Responsibilities

• Scope deployments with customer technical and operations leads and plan implementation, evaluation, and launch.
• Define agent procedures, safeguards, and escalation paths for conversations.
• Configure outreach timing, channels, and handoffs to match country requirements.
• Build simulations, evaluation harnesses, and regression tests from real call outcomes.
• Integrate with banking, collections, data, and telephony systems and diagnose issues using transcripts and logs.
• Analyze production metrics with SQL and dashboards and suggest improvements.

Skills

Software engineering

SQL

Language models

APIs

Education

CS/Engineering degree

Math/Statistics background

Tools

Python

Prompting

TensorFlow/PyTorch

Job description

Murphy AI is seeking an experienced technical leader to own the delivery of AI agents for enterprise banks. You will take projects from PoC to production, translating customer policies into tested agent behavior and iterating based on production results.

Based in Amsterdam with deployments for Netherlands customers, you will coordinate with customers and internal teams, writing prompts, integrating systems, and refining outreach strategies for compliant, effective conversations.