Hybrid AI Deployment Engineer — Mid-Market Brazil

Murphy AI; EE. UU.; Híbrido; USD 32.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

Training and knowledge sharing

Hybrid schedule in São Paulo

Descripción de la vacante

Murphy AI is hiring to launch and improve AI agents supporting debt collection for mid-market customers in Brazil. You will manage multiple implementations from kickoff to production in about four weeks, using performance data and feedback to improve agents and delivery processes.

The role is based in São Paulo and serves various industries. You will work with Python/TypeScript, SQL, and APIs, coordinate with customers and teams, and help scale templates and tools for repeatable work while

Formación

• 1–3 years in a technical role such as software or solutions engineering, implementation, technical support or consulting; strong graduates are also welcome.
• Ability to work with Python and/or TypeScript, SQL, APIs and data files.
• Interest in structured, repeatable work and automating tasks where possible.
• Ability to manage several projects at once and keep them moving on schedule.
• Clear communication with customers and teammates.
• Native-level Portuguese and fluent English.

Responsabilidades

• Run parallel customer implementations from planning through go-live, keeping each on schedule.
• Adapt reusable agent templates to customer policies, products and communication style.
• Configure contact timing, retries, channels, payment links and handoffs to human agents within applicable regulations.
• Set up customer data imports and exports, and test agents with simulations before launch.
• Analyze production outcomes such as contact rates, payment promises and completed payments; explain findings and refine agents or contact strategies.
• Turn recurring implementation work into templates or tools, document handoffs, and share customer feedback and product gaps with product and engineering teams.

Conocimientos

Python

TypeScript

SQL

APIs

Data files

Educación

Degree in CS/Engineering/Math

Descripción del empleo

Murphy AI is hiring to launch and improve AI agents supporting debt collection for mid-market customers in Brazil. You will manage multiple implementations from kickoff to production in about four weeks, using performance data and feedback to improve agents and delivery processes.

The role is based in São Paulo and serves various industries. You will work with Python/TypeScript, SQL, and APIs, coordinate with customers and teams, and help scale templates and tools for repeatable work while