AI Adoption & Client Success Lead (Remote/Hybrid)

Xgensolutions; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

Xgensolutions is seeking an AI Engagement Manager to ensure client success by guiding AI implementations from post-sale through growth. You will be the primary advisor, translating business needs into actionable plans for the technical team and driving adoption through workshops and training.

The role emphasizes strong communication, presentation skills, and a client-first mindset within a flexible hybrid (New York) or remote work setup.

Qualifications

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• A solid understanding of AI trends and how they solve business problems.
• Native or professional-level English with a client-first mentality.

Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Skills

Project management

Account management

Communication

Relationship-building

Job description

Xgensolutions is seeking an AI Engagement Manager to ensure client success by guiding AI implementations from post-sale through growth. You will be the primary advisor, translating business needs into actionable plans for the technical team and driving adoption through workshops and training.

The role emphasizes strong communication, presentation skills, and a client-first mindset within a flexible hybrid (New York) or remote work setup.