AI Adoption and Client Success Lead - Remote/Hybrid

Digifoxtech; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Digifoxtech is seeking an AI Engagement Manager who is passionate about client success and turning AI implementations into strategic business wins.

You will own the client relationship from post-sale through full implementation and growth, translate business requirements into actionable project plans, and report on ROI and KPIs. Join a collaborative, growth-focused team with flexible hybrid (NY) or remote work options and the chance to influence AI strategy for leading global companies.

Qualifications

• Experience in PM or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• Native or professional-level English with a client-first mentality.

Responsibilities

• Own the client relationship from post-sale through implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and KPIs.
• Conduct workshops and training to drive AI adoption within client organizations.

Skills

PM/AM experience in SaaS/AI

Communication skills

Presentation skills

Relationship-building

English proficiency

Job description

Digifoxtech is seeking an AI Engagement Manager who is passionate about client success and turning AI implementations into strategic business wins.

You will own the client relationship from post-sale through full implementation and growth, translate business requirements into actionable project plans, and report on ROI and KPIs. Join a collaborative, growth-focused team with flexible hybrid (NY) or remote work options and the chance to influence AI strategy for leading global companies.