AHD X-Ray Receptionist

Alameda Health System; Alameda (CA); On-site; USD 48,000 - 61,000; Full time

Job summary

Alameda Health System X-Ray Receptionist position involves greeting patients, directing them to the appropriate radiology services, and scheduling exams. You will answer phones, take messages, and coordinate with radiology staff to ensure smooth patient flow.

The role requires a high school diploma and preferred experience in a medical office, with typing, filing, and computer skills valued. This is an on-site position with competitive hourly pay and benefits.

Qualifications

• Education: High School Diploma or equivalent.
• Preferred Experience: One year in a medical office setting - where typing, filing and computer skills were used.

Responsibilities

• Greet patients, assess their needs, and direct them appropriately; answer phones and relay messages.
• Prepare exam requests, identify exams correctly, and attach forms; schedule cases with other exams.
• Keep reception area clean and organized; ensure coverage before leaving the front desk.
• Provide clerical support including handling pink/blue charge slips and signing out films.

Skills

Typing

Filing

Computer skills

Education

High School Diploma or equivalent

Job description

SUMMARY

The AHD X-Ray Receptionist's primary responsibility is to cordially greet and receive radiology guests, ascertain their needs and appropriately directs visitors and callers. Schedules exams. Performs related duties as required.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Greets patients, assessing their needs and directing them appropriately. Answers phones by the third ring - taking and passing along accurate messages. Always inquires as to who is calling before transferring a call. Maintains a courteous and professional attitude at all times. Answers routine questions regarding scheduling, patient preparations, refers to Manager as necessary.
• Prepares patient's exam request, correctly identifies exam and attaches any necessary forms. Schedules cases to coordinate with other patient exams. Provides necessary forms to patients and courteously assists with completion.
• Keeps receptions area clean and organized. Never leaves the front desk without first notifying personnel and getting coverage.
• Provides clerical support to the department. Makes sure all pink and blue charge slips are present by end of shift. Types a variety of hospital forms and cards. Assists with the signing out of films, fills out the proper forms.
• Contacts departmental personnel if a patient's condition changes, or if a patient states they are in difficulty.
• Assumes responsibility for knowing and following guidelines in the Environmental Health and Safety Manual and SDS manual. Informs Manager of any unsafe conditions or equipment.
• Committed to department personnel and goals. Participates in on-going hospital education classes, departmental in-services and staff meetings. Participates in continuous Improvement process.

MINIMUM QUALIFICATIONS

Education: High School Diploma or equivalent. Preferred Experience: One year in a medical office setting - where typing, filing and computer skills were used.

PAY RANGE: $34.70 - $43.96/ hour

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate's experience, education, skills, licenses and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.