AGV Technician 4

KION Group; Village of Islandia (NY); On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Career development

Competitive compensation

Pay transparency

Global opportunities

Job summary

Dematic is seeking an experienced AGV Technician Level 4 at our Islandia, NY site. You will troubleshoot and perform preventative/predictive maintenance on AGVs, mentor junior staff, and assist with customer training. Schedule is Sunday–Wednesday, 10am–8pm, with occasional overtime and weekend work as needed.

The role requires knowledge of navigation systems, CAN-Bus, LIDAR, encoders, and hydraulics, plus the ability to identify and resolve faults and maintain equipment to specifications.

Qualifications

• High School diploma or equivalent required.
• Associate’s degree or vocational training preferred.
• Specialized skill training/certification preferred.
• Demonstrates senior-level knowledge in a technical area.
• Proven experience in area of responsibility.
• Customer-facing with professional communications.
• Leads projects, teams and directs day-to-day maintenance operations.

Responsibilities

• Repair and maintenance of AGVs including calibrating sensors, component adjustment/replacement, lubrication, hydraulics troubleshooting.
• Completes preventative maintenance routines, documentation, and procedures.
• Use electrical test equipment to troubleshoot electrical circuitry (5V to 480V).
• Create and close work orders into asset management system with data on labor hours, maintenance, and parts used.
• Troubleshoot AGV problems and determine resources needed to resolve them.
• Locate and track spare parts from inventory.
• Perform complex maintenance and equipment testing to meet specifications.
• Provide assistance with training customers to operate equipment.
• Respond to service calls and correct equipment failures and faults.
• Identify problems as they occur and take appropriate steps to solve them.

Skills

Computer Aided Navigation

CAN-Bus

LIDAR

Encoder

Hydraulics

Senior technician

Mentoring

Education

High School diploma

Associate’s degree or vocational training

Tools

Electrical test equipment

Job description

The AGV Technician Level 4 is responsible for the day-to-day troubleshooting and preventative/predictive maintenance. Acts as a senior Automatic Guided Vehicle (AGV) technician on all equipment that is installed at the WCD Islandia location. Aids and mentors lower-level employees. Overtime and occasional weekend work may be required. Knowledge of Computer Aided Navigation, Can-Bus, LIDAR, Encoder, and Hydraulics is required. Acts as a Fault Identification, resolution as well as Maintenance and Repair technician on all equipment.

Schedule will be Sunday - Wednesday 10am to 8pm.

What We Offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $32.49 - $43.95 an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

What You Will Do In This Role

• Repair and maintenance of AGVs including calibrating sensors, component adjustment/replacement, component lubrication, hydraulics troubleshooting, etc.
• Completes preventative maintenance routines, documentation, and procedures.
• Use electrical test equipment to troubleshoot electrical circuitry (5V to 480V).
• Create and close work orders into asset management system with appropriate data to include labor hours, equipment maintenance, and parts used.
• Troubleshoot AGV problems and understand resources needed to resolve them.
• Locate and track spare parts from inventory.
• Performs complex maintenance and equipment testing to ensure they meet specifications.
• Provide assistance with training customers to operate equipment.
• Respond to service calls and correct equipment failures and faults.
• Identify problems as they occur and take appropriate steps to solve them.

What We Are Looking For

• High School diploma or equivalent required.
• Typically, an Associate’s degree or vocational technical training preferred.
• Specialized skill training/certification preferred.
• Demonstrates a senior-level knowledge of a technical or specialty area.
• Proven experience in area of responsibility and successful demonstration of position and key tasks as presented above.
• Ability to be customer facing while maintaining professional communications through email and in person conversations with onsite customer leadership, Dematic leadership, and technicians.
• Responsible for leading projects, teams, and directing day to day operations and tasks to onsite maintenance team.
• Able to lift and move material up to 50 pounds each Regular bending, lifting, stretching, and reaching both below the waist and above the head Occasionally push and pull wheeled dollies loaded with products up to 100 pounds Able to climb ladders and gangways safely and without limitation.

Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces.

#In-post KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.