Agronomy Software Support & Training Specialist

Advanced Agrilytics; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits

401(k) match

Flexible time off

Job summary

Advanced Agrilytics is seeking a customer support specialist to help TerraSIGNAL users and improve farming outcomes. You will create training materials and AI knowledge base content, and collaborate with a team delivering agronomic technology impact.

You will prioritize and escalate help requests, contributing to a responsive support culture and continuous learning. This role offers competitive benefits and a collaborative work environment with meaningful impact.

Qualifications

• Degree in agronomy, GIS, or related field.
• Experience in software platform support or customer support.
• Strong communication skills.

Responsibilities

• Support TerraSIGNAL users and improve farming outcomes.
• Create training materials and AI knowledge base content.
• Prioritize and escalate help requests.

Skills

Customer support

Agronomy knowledge

Communication skills

Education

Degree in agronomy or related field

Tools

CRM software

Knowledge base platforms

Job description

Advanced Agrilytics is seeking a customer support specialist to help TerraSIGNAL users and improve farming outcomes. You will create training materials and AI knowledge base content, and collaborate with a team delivering agronomic technology impact.

You will prioritize and escalate help requests, contributing to a responsive support culture and continuous learning. This role offers competitive benefits and a collaborative work environment with meaningful impact.