Agriculture Parts Sales Specialist

Bane-Welker Equipment; Remington (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Overtime pay

Competitive salary

Life insurance

Paid vacation

Paid holidays

Health/Dental/Vision/Disability

Health Savings Account

401K with match

Employee Stock Ownership Plan

Job summary

Bane-Welker Equipment is seeking an experienced Parts Counter Sales Specialist to join the Parts Department at their Remington, IN location. This position reports to the Parts Manager and focuses on customer service, parts identification, and sales support.

Responsibilities include greeting customers, processing transactions, using catalogs to locate parts, updating records, and ensuring on-time delivery of parts to technicians and customers while maintaining neat counters and accurate inventory

Qualifications

• Experience in parts counter sales preferred.
• Ability to identify parts using catalogs, microfiche or CD-ROM.
• Strong customer service and communication skills.
• Proficient data entry and inventory record keeping.

Responsibilities

• Greet customers promptly and courteously.
• Answer telephone promptly and courteously; do not leave customers on hold.
• Identify needed items using catalogs and systems.
• Update customer addresses, phone numbers, etc. in the computer.
• Suggest additional parts or related accessories.
• Locate merchandise and fulfill stock or special orders.
• Ensure on-time delivery of parts to technicians or customers.
• Track lost sales and maintain accurate records.

Skills

Customer service

Sales

Inventory management

Data entry

Communication

Tools

Inventory control system

Job description

Location: Remington, IN

Job Id:323-PTS

# of Openings:1

Bane-Welker Equipment is seeking an experienced Parts Counter Sales Specialist to join the Parts Department at their Remington, IN location. This position will report to the Parts Manager.

• Greeting customer promptly and courteously.
• Answers telephone promptly and courteously. Does not leave customers on hold.
• Properly identifying needed items, using parts catalogs, microfiche, or CD-Rom
• Keep customer addresses, phone numbers, etc. up to date in the computer.
• Attempting sales of additional needed or related parts or accessories
• Locating and obtaining merchandise, if it is a stocked item
• Filling customer’s wants for out-of-stock or non-stocked merchandise
• Making certain that the technician or customer receives the proper part on time as promised – call customers for parts pick-up and delivers parts if necessary.
• Properly tracking lost sales

Charge out merchandise by:

• Looking up current prices by part number
• Completing required documents before disbursing parts
• Entering all necessary information in inventory control system records
• Runs credit card authorizations.

Distribute special ordered parts by:

• Recording and entering special orders
• Following through to installation or delivery to customer

Receive warranty parts by:

• Seeing that the defective merchandise is tagged properly with date and correct numbers
• Placing material in warranty parts bins area as required

Maintain shelf stock by:

• Contributes information for stock orders.
• Returning all unsold merchandise to stock
• Checks in parts as received, matches packing list to parts order.
• Puts away received parts in proper bins, locations.
• Noting discrepancies between inventory records and shelf quantities
• Contribute to planning the reduction of slow moving or obsolete parts.

Keep counters clean and neat by:

• Keeping counter tops clean
• Keeping areas behind and under counters clean of parts or debris
• Maintaining displays in counter areas, as required
• Performing housekeeping duties in counter areas as required

Other Employee items:

• Maintains a neat, professional appearance.
• Keeps time clock up to date, turns in vacation/sick/personal slips to the Parts Manager.
• Knows all required store opening and closing procedures.

Environmental Factors/Physical Demands:

Work is performed in a office, maintenance shop and outdoor environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May be subject to sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.

Benefits:

• overtime pay for hourly employees
• competitive salary
• $20,000 company-paid term life insurance (option to purchase more)
• paid vacation
• paid holidays
• Health, Dental, Vision, Short Term & Long-Term Disability Insurance are all available
• Health Savings Account
• 401K with a 10% matching contribution
• Employee Stock Ownership Plan

Bane-Welker Equipment reserves the right to modify, interpret or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, to be performed by the employee occupying this position. Employees are required to perform any other functions or duties assigned to them by management. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.

BANE-WELKER EQUIPMENT IS AN EQUAL OPPORTUNITY EMPLOYER