Agricultural Service Manager - Lead Team, Grow Profits

Sonsray Inc; Thatcher (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical coverage (PPO + HSA options)

Dental, Vision, and Life insurance provided

401K with competitive employer contributions

80 hours of annual vacation

Annual boot voucher of $125.00

Volunteer work paid day off

Birthday meal provided

Annual Holiday Party

Job summary

Sonsray Inc in Thatcher, AZ, is searching for a full-time Service Manager to oversee service operations at the dealership. Responsibilities include managing service processes, ensuring customer satisfaction, and leading a team of technicians to drive profitable service sales.

The ideal candidate will have significant experience in agricultural equipment service management and strong mechanical skills. Benefits offered include medical coverage, 401K contributions, and an annual vacation policy.

Qualifications

• 5-10 years of experience in agricultural equipment service operations or heavy equipment service management.
• Experience managing 10+ employees with direct customer-facing service operations.
• Strong hands-on mechanical background with agricultural or construction equipment.

Responsibilities

• Manage department P&L responsibilities and technician productivity.
• Develop annual service budget and meet KPIs.
• Ensure manufacturer warranty claims are processed efficiently.

Skills

Leadership and coaching

Mechanical aptitude

Profit & Loss analysis

Customer service management

Job description

Sonsray Inc in Thatcher, AZ, is searching for a full-time Service Manager to oversee service operations at the dealership. Responsibilities include managing service processes, ensuring customer satisfaction, and leading a team of technicians to drive profitable service sales.

The ideal candidate will have significant experience in agricultural equipment service management and strong mechanical skills. Benefits offered include medical coverage, 401K contributions, and an annual vacation policy.