Agricultural Equipment Training & Service Specialist

Ziegler Cat; Iowa (LA); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Ins

15 days PTO

9 paid holidays

401(k) plan with company match

HSA (Health Savings Account)

STD and LTD Insurance

FSA & EAP

Paid Parental Leave & Funeral Leave

Fitness membership discount

Education Assistance

Job summary

Ziegler Ag Equipment is seeking an Ag Sales Support Representative to enhance the after-sales experience by engaging existing customers to promote service contracts and provide operational support.

The role involves organizing operator training, leading field demonstrations across brands, promoting extended warranties and service contracts, and collaborating with account managers to drive sales while documenting activities in the CRM. Travel up to 50% within the territory is required.

Qualifications

• High School diploma or GED required; Bachelor’s degree in Ag related field preferred.
• Strong mechanical aptitude and comfort operating agricultural equipment.
• 2+ years of agriculture experience preferred.
• Excellent communication and customer service skills, with the ability to explain technical concepts clearly.
• Must have and maintain a clean driving record.
• Availability during off-hours and weekends to support customer emergency needs.

Responsibilities

• Organize and deliver engaging operator training and onboarding sessions for equipment across Ziegler’s portfolio.
• Promote and sell extended warranties, service contracts, and customer support programs.
• Lead field demonstrations that showcase machine capabilities, precision technology, and performance benefits.
• Serve as the frontline resource for basic technology support, helping customers navigate displays, connectivity tools, machine data, and precision ag features.
• Collaborate closely with Account Managers and Sales Representatives on deliveries, demonstrations and follow-up activities.

Skills

Mechanical aptitude

Customer service

Communication skills

Proactive mindset

Willingness to work off-hours

Safety consciousness

Team collaboration

Education

High School diploma or GED

Bachelor’s degree in Ag related field (preferred)

Job description

Ziegler Ag Equipment is seeking an Ag Sales Support Representative to enhance the after-sales experience by engaging existing customers to promote service contracts and provide operational support.

The role involves organizing operator training, leading field demonstrations across brands, promoting extended warranties and service contracts, and collaborating with account managers to drive sales while documenting activities in the CRM. Travel up to 50% within the territory is required.