Ag Sales Support Representative

Ziegler Cat

Iowa (LA)

On-site

USD 91,000 - 136,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, Vision and Life Ins

15 days PTO

9 paid holidays

401(k) plan with company match

HSA (Health Savings Account)

STD and LTD Insurance

FSA & EAP

Paid Parental Leave & Funeral Leave

Fitness membership discount

Education Assistance

Job summary

Ziegler Ag Equipment is seeking an Ag Sales Support Representative to enhance the after-sales experience by engaging existing customers to promote service contracts and provide operational support.

The role involves organizing operator training, leading field demonstrations across brands, promoting extended warranties and service contracts, and collaborating with account managers to drive sales while documenting activities in the CRM. Travel up to 50% within the territory is required.

Qualifications

High School diploma or GED required; Bachelor’s degree in Ag related field preferred.
Strong mechanical aptitude and comfort operating agricultural equipment.
2+ years of agriculture experience preferred.
Excellent communication and customer service skills, with the ability to explain technical concepts clearly.
Must have and maintain a clean driving record.
Availability during off-hours and weekends to support customer emergency needs.

Responsibilities

Organize and deliver engaging operator training and onboarding sessions for equipment across Ziegler’s portfolio.
Promote and sell extended warranties, service contracts, and customer support programs.
Lead field demonstrations that showcase machine capabilities, precision technology, and performance benefits.
Serve as the frontline resource for basic technology support, helping customers navigate displays, connectivity tools, machine data, and precision ag features.
Collaborate closely with Account Managers and Sales Representatives on deliveries, demonstrations and follow-up activities.

Skills

Mechanical aptitude

Customer service

Communication skills

Proactive mindset

Willingness to work off-hours

Safety consciousness

Team collaboration

Education

High School diploma or GED

Bachelor’s degree in Ag related field (preferred)

Job description

Ziegler Ag Equipment has an opening for an Ag Sales Support Representative (SSR) to serve and support our agricultural customer base. The primary focus of this role is to enhance the after‑sales experience by proactively engaging existing customers to promote service contracts and provide operational support. The SSR will apply and continue developing their understanding of farm operations and equipment applications to organize and facilitate equipment demonstrations and operator training. In addition, this role will support the various technology offerings to optimize the performance of our customers’ equipment.

Responsibilities

Organize and deliver engaging operator training and onboarding sessions for equipment across Ziegler’s portfolio, including FENDT, Massey Ferguson, Gleaner, Brandt, Geringhoff, and CAT
Promote and sell extended warranties, service contracts, and customer support programs that improve machine uptime and long-term ownership value
Lead field demonstrations that showcase machine capabilities, precision technology, and performance benefits
Serve as the frontline resource for basic technology support, helping customers navigate displays, connectivity tools, machine data, and precision ag features
Collaborate closely with Account Managers and Sales Representatives on deliveries, demonstrations and follow-up activities that strengthen customer loyalty and support sales growth
Document all customer interactions, demonstrations, and training activity in the CRM to support transparency and alignment across teams
Maintain strong knowledge of equipment, competitive products, and emerging agriculture technologies through continuous training
Support Ag Product Support teams by assisting with branch training needs to ensure cross-departmental proficiency
Promote and reinforce safety best practices during all training, demonstrations, and equipment operation sessions

Qualifications

High School diploma or GED required; Bachelor’s degree in Ag related field is preferred
Strong mechanical aptitude and comfort operating agricultural equipment
2+ years of agriculture experience preferred
Excellent communication and customer service skills, with the ability to explain technical concepts clearly
Strong work ethic with a proactive mindset and sense of urgency
Ability to operate agricultural equipment safely and confidently
Availability during off‑hours and weekends to support customer emergency needs as required
Personal attributes: Self‑motivated, customer‑focused, strong learning orientation, empathetic, confident, and collaborative
Must have and maintain a clean driving record

Travel

Up to 50% travel within assigned territory; minimal overnight travel

Minimum Physical Requirements: Standing, walking, using hands, talking, hearing

Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training.

The total compensation (base plus incentive) for this position is $90,700.00 to $136,000.00. Starting wage is dependent on skills, experience, and education.

Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance
FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance

Ziegler Inc. we’re committed to equal opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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