Aging & Disability Resource Navigator

THE SW WASHINGTON COUNCIL OF GOVS ON AGIN

Vancouver (WA)

On-site

USD 48,000 - 65,000

Full time

6 days ago

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Benefits offered by this job

PERS retirement

Medical insurance

Dental insurance

Vision insurance

Personal holidays

Sick leave

Vacation leave

Job summary

AAADSW is seeking an Aging & Disability Resource Specialist to serve as the initial contact for services for older adults, people with disabilities, and family caregivers. You will handle phone and computer-based inquiries, provide accurate information about supports, perform eligibility screenings, and help connect clients to services that promote independence at home and in the community.

The role emphasizes person-centered counseling, coordination with partners, and outreach to raise

Qualifications

Four years of paid, full-time experience in social, human, or customer service roles involving information and navigation assistance to vulnerable populations, with a high school diploma.
Three years of paid, full-time experience with bilingual or bicultural background and a high school diploma.
Two years of paid, full-time experience with Associate's degree or equivalent.
Two years of paid, full-time social service experience and Bachelor's degree.
One year of paid, full-time social service experience and a bachelor's degree in social services/health sciences.
Social service experience and a Master's degree.
AIRS credentialing is expected within the first two years of employment.
Possession of a valid driver's license and reliable vehicle for work-related travel.

Responsibilities

Provides information by phone, email, mail, and in-person to the public and partners on programs and resources for older adults, disabilities, and caregivers.
Conducts eligibility screening and follows up on referrals as needed.
Offers person-centered options counseling resulting in linkage to services.
Assists individuals to complete applications for Medicaid Long-Term Care, SNAP, and Medicare Part D.
Promotes access to programs for those with greatest economic and social need.
Uses databases to document applications, eligibility, and authorization.
Records information and produces data reports.
Confers with community partners to coordinate care for clients.
Delivers in-service presentations and performs outreach at community events.
Performs outreach to promote agency programs and services.