ADRC Information & Assistance Specialist

Walworth County, WI; Elkhorn (WI); On-site; USD 39,000 - 51,000; Full time

Job summary

Walworth County’s Aging & Disability Resource Center in Elkhorn, WI is seeking a qualified information and assistance professional to provide options counseling, enrollment/disenrollment counseling, and long-term care program eligibility determinations to older adults and adults with disabilities.

The role emphasizes advocacy, collaboration with providers, and adherence to state and federal guidelines, with a Monday–Friday schedule and a 1.00 FTE workload.

Qualifications

• Bachelor's degree in social work or a related field.
• At least one year of relevant prior experience required; master's degree preferred.
• Experience working with aging and disabled populations preferred.
• Knowledge of long-term care programs such as Family Care, IRIS, AFCSP, SSIE, and MA.
• Knowledge of Trauma Informed Care Principles is essential.

Responsibilities

• Provide information and assistance, options counseling, and enrollment/disenrollment counseling.
• Determine long-term care program eligibility and advocate for consumers.
• Administer mandated functional and financial screens within state/federal guidelines.
• Provide short-term case management including face-to-face contact in home or community.
• Complete annual protective placement reviews for eligible individuals.
• Advocate for consumers and educate their support systems to reach personal goals.
• Collaborate with providers, other programs, and Health and Human Services staff.

Education

Bachelor's degree in social work

Job description

Walworth County’s Aging & Disability Resource Center in Elkhorn, WI is seeking a qualified information and assistance professional to provide options counseling, enrollment/disenrollment counseling, and long-term care program eligibility determinations to older adults and adults with disabilities.

The role emphasizes advocacy, collaboration with providers, and adherence to state and federal guidelines, with a Monday–Friday schedule and a 1.00 FTE workload.