Aging Care Manager II — Protective Services Lead

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 52,000 - 65,000; Full time

Job summary

Westmoreland County Area Agency on Aging is seeking a compassionate, full-time Aging Care Manager II to protect older adults and support their independence within the community. The role involves investigations, information gathering, services coordination, and possible court testimony, with on-site hours and potential standby coverage.

Minimum qualifications include a bachelor’s degree in a social sciences field and six months of relevant experience or an equivalent combination.

Qualifications

• Six months as Aging Care Manager 1 or County Caseworker 1; or
• Successful completion of the County Social Casework Intern program; or
• Six months of professional human services or nursing experience; and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training.
• PA residency requirement must be met.

Responsibilities

• Protective Investigations: Investigate reports involving possible abuse, neglect, exploitation, or abandonment of older adults
• Information Gathering: Conduct interviews and collect details from consumers, families, and professionals to assess safety concerns
• Service Coordination: Work with medical, legal, and social service professionals to reduce risks and support needed interventions
• Emergency Response: Respond during or after normal work hours to handle urgent protective situations
• Court Participation: Prepare documentation and testify in legal proceedings related to protective service cases
• Case Monitoring: Follow up on plans and supports to help consumers maintain safety and reduce risks

Skills

Empathy

Case management

Communication

Investigation basics

Education

Bachelor's degree in social sciences

Job description

Westmoreland County Area Agency on Aging is seeking a compassionate, full-time Aging Care Manager II to protect older adults and support their independence within the community. The role involves investigations, information gathering, services coordination, and possible court testimony, with on-site hours and potential standby coverage.

Minimum qualifications include a bachelor’s degree in a social sciences field and six months of relevant experience or an equivalent combination.