Aging Care Manager 2 - Assessments

County of Northampton; Bethlehem (Northampton County); On-site; USD 60,000 - 85,000; Full time

Job summary

County of Northampton is seeking an Aging Care Manager 2 to complete functional eligibility determinations for the Area Agency on Aging program. The role involves conducting assessments, gathering medical data, and coordinating with state offices to ensure proper service delivery.

The position requires a Bachelor’s degree in social/sciences or related field, plus experience in human services. Strong communication and organization skills are essential, with proficiency in English and driving a

Qualifications

• Bachelor's degree in Social Sciences, Behavioral Sciences, Human Services, or related field with at least twelve semester credits in Sociology, Social Welfare, Psychology, Gerontology, or related subjects.

Responsibilities

• Performs Functional Eligibility Determinations for home and community-based services and nursing facility placement.
• Conducts face-to-face assessments with consumers.
• Obtains medical, psychological, and/or psychiatric data to determine program eligibility and nursing home placement.
• Completes assessments in state mandated electronic system and maintains paper files.
• Maintains liaison with hospitals, nursing homes, and agencies to expedite information flow.
• Provides counsel to consumers about community alternatives and assists with housing if needed.
• Writes care plans and performs reassessments as required by state rules.

Skills

Social casework knowledge

Community resources knowledge

Client communication

Confidentiality

Professional demeanor

English proficiency

Education

Bachelor's degree in Social Sciences/Human Services

Six months of professional human services or nursing experience

Twelve semester credits in Sociology/Social Welfare/Psychology/Gerontology

County Social Casework Intern program completion

Tools

Driver's license

Job description

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Kimberly Lorenzoni, Human Resources Position Specialist, at [e-mail] or 610-829-6372.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

GENERAL PURPOSE

The Aging Care Manager 2 – Assessments Unit position completes functional eligibility determination assessments for the Area Agency on Aging program.

SUPERVISION RECEIVED

This position reports directly to the Aging Care Management Supervisor.

SUPERVISION EXERCISED

This position does not exercise supervision over other employees.

ESSENTIAL DUTIES OF THE POSITION

• Performs Functional Eligibility Determinations as per state program requirements for home and community-based services and nursing facility placement.
• Completes appropriate assessment via face-to-face contact with consumer.
• Obtains medical, psychological, and/or psychiatric data necessary to determine consumer membership in pre-admission assessment program, exceptions from screening process, and/or appropriateness of nursing home placement.
• Completes Functional Eligibility Determination and forwards necessary data to appropriate state program offices. Communicates the determinations with other units in Aging.
• Completes assessments for Personal Care Home subsidy as per state requirements and assists eligible consumers in obtaining the subsidy.
• Completes assessments in the state mandated electronic information system using remote access technology. Maintains paper files of supporting documentation.
• Maintains liaison with area hospitals, nursing homes, and agencies to expedite information, paper, and consumer flow.
• Attends and participates in consumer appeal hearings regarding Functional Eligibility Determination as appointed.
• Participates in unit meetings, supervisory conferences, and training/in-service programs as scheduled, either locally or out of town.
• Participates in and completes all required yearly assessor certification trainings.
• Serves as a resource for other agencies or community organizations concerned with the human services needs of the community as appropriate.
• As requested, undertakes necessary training and serves as backup Older Adults Protective Services worker for on-call purposes.
• Counsels consumers about alternatives in the community.
• Works with consumers to locate housing if necessary.
• Works with discharge planners in skilled nursing facilities.
• Functions as consumer’s advocate.
• Completes Needs Assessment Tool. Writes care plans based upon previously assessed consumer needs. Performs reassessments as per state requirements.
• Provides care management service to older adults on assigned caseload.
• Authorizes in-home services provided by Agency’s subcontractors. Follows up with consumer and/or providers to determine that service delivery has begun or is scheduled to begin as planned. As requested, reviews provider invoices to ensure proper service delivery.
• Makes appropriate and timely entries in consumer’s case record as maintained in the Area Agency on Aging data system and paper files. Such information includes identifying information, care enrollments, service plans, service orders, actions, and journal entries.
• Obtains and reviews income and asset information regarding consumer and sets a cost-share amount as per state requirements when initial service plan is developed and at annual reassessment.
• Makes referrals to other agencies offering services needed by consumer.
• Cooperates with staff of other divisions of the Department of Human Services and community agencies in the provision of service to shared consumers when appropriate. Care manager may be lead worker for a consumer and/or facility with other categorical needs or services.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE

• – Possession of a Bachelor’s degree in Social Sciences, Behavioral Sciences, Human Services, or a closely related field (which must include at least twelve (12) semester credit hours of courses in Sociology, Social Welfare, Psychology, Gerontology, or related Social Sciences courses);
• AND
• At least six (6) months of full-time professional human services or nursing work experience;
• OR
• At least twelve (12) semester credit hours of courses in Sociology, Social Welfare, Psychology, Gerontology or related Social Sciences courses;
• AND
• At least six (6) months as an Aging Care Manager 1 or a County Caseworker;
• OR
• At least twelve (12) semester credit hours of courses in Sociology, Social Welfare, Psychology, Gerontology or related Social Sciences courses;
• AND
• Successful completion of the County Social Casework Intern program.
• Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business; employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of social casework principles and methods.
• Knowledge of the availability of community support services for the benefit of older adults.
• Knowledge of current social, economic, and health problems and community resources as related to older adults.
• Knowledge of the basic principles and methods of program interpretation and community organization.
• Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional, and/or health problems.
• Skill in the development of care plans to address the needs of older adults.
• Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies and institutions, and the general public.
• Ability to plan and organize work, prepare adequate records and reports, set priorities, and maintain a caseload of older clients in an effective manner.
• Ability to interpret laws and regulations.
• Ability to understand and accept the needs and rights of others and to work with older adults who are physically or emotionally disabled or economically disadvantaged.
• Ability to work effectively with older adults and aid them to grow in the constructive use of their potential by adjusting to their specific problems.
• Ability to clearly express ideas verbally and in writing.
• Ability to maintain confidentiality at all times.
• Ability to act in a professional manner at all times.
• Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT

Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to walk, sit, talk, and hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES

Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: HUMAN SERVICES
PAY GRADE: PS/GR35
UNION STATUS: PSSU

Updated September 2026