Agile Team Coach: Drive Transformation & Performance

The Guardian Life Insurance Company of America; Town of Bethlehem (NY); Hybrid; USD 79,000 - 130,000; Full time

Job summary

The Guardian Life Insurance Company of America is seeking a Team Coach to empower agile teams, drive continuous improvement, and lead digital transformation across business processes. You will guide teams through agile practices, leverage data for insights, and foster a culture of collaboration and self-organization.

The role requires strong facilitation, analytics, and change-management skills, with exposure to AI concepts and cross-functional stakeholder engagement.

Qualifications

• Minimum 5 years in coaching and mentoring teams within an agile environment.
• Proven Agile expertise and practical application.
• Strong analytical acumen and data analysis proficiency.
• Experience with business process improvements and digital transformation.
• Familiarity with AI concepts and applications.
• Excellent communication, active listening, and facilitation skills.
• High empathy and emotional intelligence.
• Change management and KPI definition experience.
• Risk management understanding.
• Ability to influence diverse stakeholders.

Responsibilities

• Champion and implement Agile methodologies across various teams, ensuring adherence to principles and practices.
• Actively listen to team members and stakeholders to understand challenges, opportunities, and requirements.
• Facilitate training sessions and workshops to enhance team skills in areas such as requirements management, data analysis, and new technologies.
• Apply analytical acumen and data analysis techniques to identify areas for business process improvements and measure key performance indicators (KPIs).
• Drive and support digital transformation initiatives, understanding the impact of Artificial Intelligence (AI) and other emerging technologies.
• Provide empathetic coaching and mentoring to team members, fostering growth, collaboration, and self-organization.
• Manage change effectively within teams, guiding them through transitions and ensuring smooth adoption of new processes and tools.
• Engage in requirements management to ensure clarity, alignment, and effective execution of project goals.
• Identify and mitigate risks through robust risk management strategies and proactive problem-solving.
• Cultivate strong relationships and exert stakeholder influence to gain buy-in and support for team objectives and initiatives.

Skills

Coaching & mentoring

Agile methodology

Data analysis

Change management

Requirements management

KPI definition

Stakeholder management

Empathy & emotional intelligence

Facilitation & communication

AI awareness

Job description

The Guardian Life Insurance Company of America is seeking a Team Coach to empower agile teams, drive continuous improvement, and lead digital transformation across business processes. You will guide teams through agile practices, leverage data for insights, and foster a culture of collaboration and self-organization.

The role requires strong facilitation, analytics, and change-management skills, with exposure to AI concepts and cross-functional stakeholder engagement.