Agile Scrum Master - HYBRID (Locals to Lansing, MI ONLY)

Chandra Technologies, Inc; Lansing (MI); Hybrid; USD 96,000 - 152,000; Full time

Job summary

Chandra Technologies, Inc. is seeking an experienced Scrum Master for a contract role supporting the Michigan DTMB/MDHHS ARC project.

The position requires guiding multiple Agile teams, facilitating ceremonies, and ensuring delivery in a fast-paced, security-conscious financial services environment. Hybrid onsite in Lansing, MI with two in-office days (Wed/Thu) and no remote option.

Qualifications

• 7+ years as Scrum Master in Agile environments.
• Experience with complex, enterprise-level financial or debt management software.
• Advanced knowledge of Scrum, Kanban, SAFe or similar.
• Understanding of SDLC, SADLC, and modern DevOps practices.
• Coach Product Owners in backlog refinement and estimation.
• Facilitate Agile ceremonies and team coordination.
• Remove impediments and manage dependencies across teams.
• Experience with integration-heavy, API-driven systems.
• Regulatory, privacy, and security considerations in financial services.
• Excellent communication and stakeholder management skills.
• Ability to lead multiple Agile teams or large programs.
• Experience in cloud-first environments (Azure/AWS/GCP).

Responsibilities

• Coach teams on Scrum practices and ceremonies.
• Facilitate Sprint Planning, Daily Scrum, Refinement, Reviews, and Retrospectives.
• Remove impediments and protect team progress.
• Foster collaboration and continuous improvement within the team and organization.
• Forecast delivery and manage cross-team dependencies.

Skills

Scrum Master

Agile coaching

SAFe

Azure DevOps

Stakeholder management

Cross-functional teams

Facilitation

Delivery forecasting

Impediment removal

Cloud environments

Tools

Azure DevOps

Job description

Job Description

• Crop to Crop resumes are accepted

Location Requirement

Hybrid. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. (In office work will be Wednesday/Thursday)

Local candidates ONLY

Candidate MUST be within a 90-mile radius of Lansing, MI at the time of submission.

The scrum master position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization.

Required Qualifications

• 7+ years of experience serving as a Scrum Master in Agile software development environments.
• Proven experience supporting complex, enterprise-level financial or debt management software solutions.
• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
• Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
• Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
• Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
• Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
• Hands-on experience using Azure DevOps Agile lifecycle management tools.
• Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
• Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
• Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
• Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
• Ability to lead multiple Agile teams or a large, scaled program context.
• Experience working in fast-paced, cloud-first environments (Azure, AWS, or Google Cloud Platform).

Preferred Qualifications

• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Understanding of user-centered design, accessibility standards, and customer journey mapping.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
• Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
• Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.

Key Competencies

• Strong servant leadership mindset with a focus on empowering teams.
• Exceptional analytical, organizational, and problem-solving skills.
• Ability to drive transparency, predictability, and continuous delivery.
• Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
• Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.