Project Manager

Zenfreed, LLC; Lansing (MI); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Zenfreed, LLC is seeking a Scrum Master contract resource to support the MDHHS ARC project in Michigan. The role focuses on coaching the team, facilitating ceremonies, removing impediments, and fostering cross-functional collaboration within a complex financial software environment.

The candidate will guide multiple Agile teams, ensure delivery forecasting, and operate in a cloud-first setup with Azure DevOps tooling. Local, hybrid on-site work is required.

Qualifications

• 7+ years of experience as a Scrum Master or equivalent Agile lead.
• Experience in Agile software development environments.
• Proven experience supporting complex financial or debt management software solutions.
• Advanced knowledge of Scrum, Kanban, SAFe, Nexus, LeSS, or similar.
• Solid understanding of SDLC, SADLC, and modern DevOps practices.
• Ability to coach Product Owners in backlog refinement, estimation, and value prioritization.

Responsibilities

• Coach the team on Scrum practices and agile values.
• Facilitate Scrum ceremonies and help remove impediments.
• Protect the team from external distractions to maintain focus.
• Foster collaboration and continuous improvement within teams and across the organization.
• Lead multiple Agile teams or a large scaled program context.
• Support integration-heavy, API-driven, or data-centric systems.

Skills

Scrum Master leadership

Agile coaching

Facilitation of ceremonies

Azure DevOps

Cross-functional collaboration

Regulatory & security awareness

Education

Associate's Degree

Tools

Azure DevOps

Azure Boards / Jira

Job description

• Minimum Education Requirement Associate's Degree
• City Lansing
• Country United States

Job Description

The scrum master position will work as a contract resource for the State of Michigan -Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization

Requirements

7+ years

• Experience serving as a Scrum Master in Agile software development environments.

Proven experience supporting complex, enterprise-level financial or debt management software solutions.

Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).

Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.

Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.

Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.

Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).

Hands-on experience using Azure DevOps Agile lifecycle management tools

Proven ability to coach Product Owners in backlog refinement, story decompositionestimation, and value prioritization.

Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.

Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).

Excellent communication, facilitation, conflict resolution, and stakeholder management skills.

Ability to lead multiple Agile teams or a large, scaled program context

Experience working in fast-paced, cloud-first environments (Azure,AWS, or GCP).

Desired Skills

• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Understanding of user-centered design, accessibility standards, and customer journey mapping.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
• Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
• Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.
• Strong servant leadership mindset with a focus on empowering teams.
• Exceptional analytical, organizational, and problem-solving skills.
• Ability to drive transparency, predictability, and continuous delivery.
• Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
• Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines
• Associate's Degree

Location

• Local candidates ONLY - Candidate MUST be within a 90-mile radius of Lansing, MI at the time of submission.
• Positionis a hybrid scheduleNO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. (In office work will be Wednesday/Thursday)
• Working hoursMonday-Friday, approximately 8:00 a.m. to5:00 p.m.

AdditionalRequirements

• Must be authorized towork in the United States; We are unable to offersponsorships at this time
• Must undergo a background checkand drug screening for employment.

EmploymentTerms

• This is a W2 position
• HYBRID schedule - NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. (In office work will be Wednesday/Thursday)

AtZenfreed, we are more than an IT company. We bridge thegap between people wanting to do the work they were meant to doand organizations needing the right talent.

We are dedicated to building a diverse,inclusive and authentic workplace, so if you’re excitedabout this role but your past experience doesn’t alignperfectly with every qualification in the job description, You may be just the rightcandidate for this or other roles.

We understand a comprehensive benefits package is crucial toemployment satisfaction. We offer medical, dental and vision coverageoptions for all employees.