Agile IT Project Manager — M365 & Kanban

Custom Software Systems Inc.; Washington (District of Columbia); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

HSA

Disability insurance

Life insurance

Simple IRA

Parking reimbursement

Training/education benefits

Job summary

Custom Software Systems Inc. in Washington, DC is seeking an experienced IT Project Manager/Scrum Master to lead M365 projects and coordinate cross-functional teams. You will drive Agile/Kanban practices, ensure on-time delivery, and manage risks and stakeholders.

The role emphasizes continuous improvement, Kanban governance, and strong collaboration with network/infrastructure groups, with a comprehensive benefits package offered.

Qualifications

• U.S. Citizenship.
• Bachelor’s degree in Computer Science or related field.
• 5–7 years of IT project management and/or Scrum Master experience.
• Experience managing operational and project work simultaneously.
• Experience facilitating Agile ceremonies in a Kanban environment.
• Experience collaborating with network/infrastructure engineers.
• Knowledge of Microsoft 365, including Exchange Online, SharePoint Online, Teams, OneDrive, and Copilot.
• Knowledge of email security/flow management, including Proofpoint.
• Strong understanding of Kanban methodology and metrics.
• Experience with Jira and GitLab.
• Strong stakeholder management, facilitation, communication, risk management, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Facilitate daily stand-ups, retrospectives, and continuous improvement activities.
• Manage Kanban boards, priorities, workflow, WIP limits, blockers, and team delivery.
• Coach team members on Agile/Kanban best practices.
• Plan and deliver M365 projects on time and within scope.
• Develop schedules, resource plans, risk mitigation strategies, and status reporting.
• Coordinate with network engineers, infrastructure teams, IT teams, and business stakeholders.
• Oversee M365 operational work, including requests, incidents, SLAs, and metrics.
• Coordinate maintenance windows, change management, capacity planning, and resource allocation.
• Maintain project/technical documentation and ensure knowledge transfer.

Skills

Agile/Kanban

Scrum Master

Stakeholder management

Facilitation

Risk management

Communication

Problem-solving

Prioritization

Team coaching

Education

Bachelor’s degree in Computer Science or related field

PMP

ITIL Foundation v4

Tools

Jira

GitLab

Job description

Custom Software Systems Inc. in Washington, DC is seeking an experienced IT Project Manager/Scrum Master to lead M365 projects and coordinate cross-functional teams. You will drive Agile/Kanban practices, ensure on-time delivery, and manage risks and stakeholders.

The role emphasizes continuous improvement, Kanban governance, and strong collaboration with network/infrastructure groups, with a comprehensive benefits package offered.