M365 Project Lead — Agile Coach & Kanban Specialist

Custom Software Systems, Inc.

Washington (District of Columbia)

On-site

USD 90,000 - 130,000

Full time

12 days ago

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Benefits offered by this job

Health Insurance

HSA

Disability Insurance (short/long-term)

Life Insurance

Simple IRA

Parking/commuting reimbursement

Training/Education benefits

Job summary

Custom Software Systems, Inc. is seeking a BA/Project Manager - M365 Team Lead to manage operational and project work for the M365 team using Kanban. The role blends Scrum Master facilitation, project management, and IT operations leadership across Microsoft 365 and related technologies.

The ideal candidate collaborates with network/infrastructure engineers and technical teams to plan, execute, and optimize M365 projects while maintaining adherence to scope, timelines, and quality standards.

Qualifications

5-7 years IT project management and/or Scrum Master experience.
Experience leading both operational and project-based work.
Experience facilitating Agile ceremonies in a Kanban environment.
Experience collaborating with network/infrastructure engineers.

Responsibilities

Facilitate daily stand-ups, retrospectives, and continuous improvement activities.
Manage Kanban boards, priorities, workflow, WIP limits, blockers, and team delivery.
Coach team members on Agile/Kanban best practices.
Plan and deliver M365 projects on time and within scope.
Develop schedules, resource plans, risk mitigation strategies, and status reporting.
Coordinate with network engineers, infrastructure teams, IT teams, and business stakeholders.
Oversee M365 operational work, including requests, incidents, SLAs, and metrics.
Coordinate maintenance windows, change management, capacity planning, and resource allocation.
Maintain project/technical documentation and ensure knowledge transfer.