Agile Delivery Specialist (Scrum Master)

Rf Smart; Jacksonville (FL); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

RF-SMART in Jacksonville, FL is seeking an Agile Delivery Specialist (Scrum Master) to guide and coach 2–4 Agile development teams within the Products group. The role focuses on facilitating Scrum ceremonies, removing blockers, and driving predictable delivery of software releases in a fast-paced SaaS environment.

The ideal candidate has a CSM/PSM certification, strong communication skills, and a proven track record in agile transformation, process improvement, and cross-functional collaboration

Qualificações

• Bachelor's degree or equivalent experience.
• CSM/PSM 1 certification preferred.
• 2+ years in a related technology role with SaaS exposure.

Responsabilidades

• Facilitate Scrum ceremonies and protect the team from distractions.
• Coach teams to optimize delivery and quality.
• Track and communicate KPIs and progress to stakeholders.
• Collaborate with Product leadership on deadlines and roadmaps.
• Identify and drive process improvements across teams.

Conhecimentos

Agile methodologies

Team coaching

Scrum

KPI reporting

Stakeholder communication

Project planning

Formação académica

Bachelor's degree

Ferramentas

NetSuite

Descrição da oferta de emprego

Agile Delivery Specialist (Scrum Master)

Agile Delivery Specialist ( Scrum Master)

We exist to transform our customers and change lives.

Who We're Looking For

RF-SMART is seeking a Agile Delivery Specialist (Scrum Master)to join our Products group in our US East Office located in Jacksonville, FL, as we continue to grow. This role is responsible for guiding, motivating, and leading a software development team. Technical expertise, strategic experience, and strong leadership skills are all expected from this important role. The Agile Delivery Specialistwill help our Products Team accomplish its goals and directly impact our ability to accomplish our mission by helping to deliver our software products to the marketplace.

What You'll Do:

• Comprehensive understanding of agile methodologies
• Support 2-4 Agile Development teams
• Oversee process and coach the team; ensure the process is followed
• Document and communicate expectations, investigate problems, and drive team to resolutions
• Guide and share team-oriented behaviors and interactions
• Facilitate Scrum meetings to ensure full team engagement
• Report on team KPIs
• Develop detailed work plans, schedules, project estimates, resource plans, and status reports
• Interfaces with product leadership regarding status of deadlines, throughput metrics, and roadmap progress
• Recommendand oversee process improvements
• Has considerable business impact through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in Agile and understands the principles of Product leadership
• Possess a comprehensive understanding of how Sales, Services, Support, and Products work together to contribute toward achieving business objectives
• Directly impact the business by influencing strategic process decisions through advice, counsel, or provided services
• Act as an advisor or coach to newer members of the team
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
• Persuade and influence others through comprehensive communication and diplomacy skills

What You Bring:

• Bachelor's/University degree or equivalent experience
• CSM/PSM 1 Certification preferred
• Previous work experience in Business analysis and/or product engineering
• 2 years' experience in a related technology role and subject matter expert in overall field
• Certified Scrum Master or comprehensive understanding of Agile methodologies and principles
• Strong organizational skills
• Strong communication written/verbal skills
• Previous experience in leading/managing business processes within a software as a service (SaaS) model is preferred
• Previous experience using NetSuite is desired but not necessary

Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).This is not a remote role, selected candidate will be required to be in the office.

GeneralInformation:The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in RF-SMART’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.