Agile Delivery Lead: DevOps, Cloud & AI-First

Infosys; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Disability coverage

Job summary

Infosys is seeking a Process Consultant 2 to drive data-driven process mapping, automation opportunities, and SOP documentation within a dynamic CMT team. You will collaborate with stakeholders, document system configurations, and perform in-depth product research to guide decisions.

You will apply strong Agile/Scrum practices, manage multiple workstreams, and coordinate cross-functional teams across cloud and AI-enabled delivery programs.

Qualifications

• Bachelor’s degree or foreign equivalent required.
• Experience in technology delivery environments with hands-on software development.
• Strong Agile/Scrum expertise with sprint ceremonies and backlog refinement.
• Experience with DevOps practices and SRE concepts.
• Excellent client-facing communication and senior stakeholder management.

Responsibilities

• Assist in data collection and analysis to map processes and identify automation opportunities.
• Facilitate benchmarking studies comparing client performance to industry standards.
• Document system customizations and create SOPs/workflows aligned with requirements.
• Research third-party products and provide feature/cost analyses for decision-making.
• Coordinate solution implementation, support in setup/integration, and maintain SOPs.

Skills

PM experience

Technical grounding

Agile/Scrum

DevOps & SRE

Stakeholder management

Resource management

Financial acumen

Client-facing communication

People management

Education

Bachelor’s degree or foreign equivalent

Tools

Jira

Confluence

Jira Advanced Roadmaps

Job description

Infosys is seeking a Process Consultant 2 to drive data-driven process mapping, automation opportunities, and SOP documentation within a dynamic CMT team. You will collaborate with stakeholders, document system configurations, and perform in-depth product research to guide decisions.

You will apply strong Agile/Scrum practices, manage multiple workstreams, and coordinate cross-functional teams across cloud and AI-enabled delivery programs.