Agile Business Analyst: Stakeholder Liaison & Process Optimizer

INSPYR Solutions; Charlotte (NC); Hybrid; USD 80,000 - 110,000; Full time

Job summary

INSPYR Solutions is seeking a Business Analyst in Charlotte, NC (Hybrid) for a 12-month contract to support a catering and menu management platform across Compass Group brands. The BA will document processes, gather requirements, create user stories, and help drive platform adoption.

The ideal candidate is curious, organized, and thrives in evolving environments with evolving documentation. You will collaborate with SMEs, users, product leadership, and developers to translate business needs into

Qualifications

• 4+ years of Business Analyst, Business Systems Analyst, or Product Analyst experience.
• Experience gathering and documenting business requirements.
• Experience creating user stories, acceptance criteria, process flows, and functional documentation.
• Strong stakeholder management and facilitation skills.
• Experience in Agile delivery environments.
• Excellent analytical, problem-solving, and organizational skills.
• Clear verbal and written communication; independent and proactive.

Responsibilities

• Partner with stakeholders, product leadership, and users to gather and document requirements.
• Facilitate discovery sessions across multiple business units.
• Capture and document existing processes and institutional knowledge.
• Create and maintain BRDs, process flows, user stories, and acceptance criteria.
• Work with Product Owners and dev teams to backlog refinement and prioritization.
• Translate requirements into detailed user stories for developers.
• Analyze processes for improvements and efficiencies.
• Support data mapping, migration, and system transition activities.
• Coordinate with business and technical teams to ensure delivery.
• Participate in Agile ceremonies including backlog refinement and sprint planning.
• Develop and execute test plans, scripts, and UAT activities.
• Validate functionality against requirements and acceptance criteria.
• Monitor deliverables to ensure successful adoption of new capabilities.
• Act as liaison between business users and technical teams throughout the lifecycle.

Skills

Requirements gathering

Agile delivery

Stakeholder management

Strong communication

Tools

SQL

Job description

INSPYR Solutions is seeking a Business Analyst in Charlotte, NC (Hybrid) for a 12-month contract to support a catering and menu management platform across Compass Group brands. The BA will document processes, gather requirements, create user stories, and help drive platform adoption.

The ideal candidate is curious, organized, and thrives in evolving environments with evolving documentation. You will collaborate with SMEs, users, product leadership, and developers to translate business needs into