Agentic Commerce Delivery Lead | AI-Driven Platforms

Accenture; Sacramento (CA); On-site; USD 94,000 - 266,000; Full time

Job summary

Accenture Song’s Customer Technology – Commerce practice is seeking a Manager to lead Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and integrated with enterprise commerce ecosystems across Salesforce, Adobe, SAP, and MACH stacks.

You will guide architecture, delivery, and governance across AI, backend, data, cloud, and DevOps, while mentoring multidisciplinary teams and collaborating with global clients in B2C, B2B, and B2B2C contexts.

Qualifications

• 7+ years delivering enterprise-scale commerce and digital platforms.
• Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or MACH stacks).
• Hands-on experience building agentic AI capabilities integrated into production systems.
• Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems.
• Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms.

Responsibilities

• Lead delivery of Agentic Commerce workstreams, embedding AI into real-world platforms.
• Translate AI-driven commerce designs into executable build plans for Salesforce, Adobe, SAP, and MACH ecosystems.
• Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments.
• Design modular, reusable agent frameworks integrated with commerce engines and APIs.
• Ensure governance, security, observability, and reliability of agentic systems.
• Mentor cross-functional engineering teams across AI, backend, data, cloud, and DevOps.

Skills

Enterprise commerce

Agentic AI integration

API-led architecture

Microservices

LLMs / AI integration

CMT industry knowledge

Job description

Accenture Song’s Customer Technology – Commerce practice is seeking a Manager to lead Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and integrated with enterprise commerce ecosystems across Salesforce, Adobe, SAP, and MACH stacks.

You will guide architecture, delivery, and governance across AI, backend, data, cloud, and DevOps, while mentoring multidisciplinary teams and collaborating with global clients in B2C, B2B, and B2B2C contexts.