Agentic Commerce Delivery Architect Lead

Accenture PLC; Olathe (KS); On-site; USD 120,000 - 230,000; Full time

Job summary

Accenture Song – Customer Technology, Commerce seeks a Manager to lead design, delivery, and scaling of Agentic Commerce workstreams. You will ensure AI-driven capabilities are production-ready, secure, and well integrated with enterprise commerce ecosystems.

Lead delivery across Commerce & Platform Delivery, Architecture & Engineering, and Delivery & Execution, coordinating with Salesforce, Adobe, SAP, and MACH ecosystems while mentoring engineering teams.

Qualifications

• 7+ years of experience delivering enterprise-scale commerce and digital platforms.
• Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks)
• Hands-on experience building agentic AI capabilities integrated into production systems
• Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems
• Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms
• Industry expertise in Products (Retail, CP&G, Life Sciences) Industry

Responsibilities

• Apply and extend Agentic Commerce architecture patterns across composable and platform-led commerce implementations
• Translate AI-driven commerce designs into executable build plans aligned to Salesforce, Adobe, SAP, and MACH ecosystems
• Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments
• Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services
• Apply enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
• Contribute to build vs. buy evaluations across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure
• Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps
• Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP
• Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems
• Implement policy-driven architecture including governance, compliance, auditability, and explainability
• Track technical and business KPIs measuring agent performance, conversion uplift, operational efficiency, and ROI
• Operate human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness
• Contribute to industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations
• Build and enhance internal accelerators, reference architectures, and reusable components
• Engage senior client stakeholders, translating architectures into delivery outcomes

Skills

Enterprise commerce

Agentic AI

API-led architecture

LLM integration

Industry expertise: Retail/CPG/Life Sc

Tools

Salesforce Commerce

Adobe Commerce

SAP Commerce

composable/MACH stacks

Vector stores

Job description

Accenture Song – Customer Technology, Commerce seeks a Manager to lead design, delivery, and scaling of Agentic Commerce workstreams. You will ensure AI-driven capabilities are production-ready, secure, and well integrated with enterprise commerce ecosystems.

Lead delivery across Commerce & Platform Delivery, Architecture & Engineering, and Delivery & Execution, coordinating with Salesforce, Adobe, SAP, and MACH ecosystems while mentoring engineering teams.