Agentic Commerce & AI Strategy Consultant

Flagship Kansas; Overland Park (KS); Hybrid; USD 59,000 - 164,600; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) plan

Paid holidays and time off

Job summary

A leading consulting firm is seeking a Consultant to drive transformation initiatives in customer engagement for technology clients. The ideal candidate will have 3+ years in digital strategy and consulting, focusing on AI-driven experiences and data integration. Responsibilities include analyzing data trends, defining communication protocols, and enhancing digital platforms. This role offers competitive benefits and is ideal for professionals passionate about innovation in customer journeys.

Qualifications

• 3+ years of experience in consulting or digital strategy in the Communications, Media and Technology industry.
• Experience with digital transformation, customer experience, and platform initiatives.
• Familiarity with conversational interfaces and AI-driven trends.

Responsibilities

• Analyze product and customer data to identify trends.
• Support data cleansing and transformation for quality assurance.
• Collaborate with engineering to ensure data accessibility.
• Define standards for Agent Communication Protocols and API readiness.
• Implement structured data QA frameworks and monitoring processes.

Skills

Digital strategy

Data analysis

AI-driven customer experiences

Consulting experience

Education

Bachelor’s degree in Business, Marketing, Computer Science, or Engineering

Job description

A leading consulting firm is seeking a Consultant to drive transformation initiatives in customer engagement for technology clients. The ideal candidate will have 3+ years in digital strategy and consulting, focusing on AI-driven experiences and data integration. Responsibilities include analyzing data trends, defining communication protocols, and enhancing digital platforms. This role offers competitive benefits and is ideal for professionals passionate about innovation in customer journeys.