Agentic Commerce Transformation Consultant

Accenture; Chicago (IL); On-site; USD 59,100 - 177,800; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Paid holidays

Paid time off

Job summary

A global consulting firm is seeking a consultant in Chicago to support AI-driven commerce transformation initiatives for technology clients. The role involves analyzing customer experience data, ensuring data quality, and collaborating with engineering teams to build scalable frameworks for AI-assisted transactions. The ideal candidate has 3+ years of experience in consulting and a strong background in digital strategy, particularly in communications, media, and technology sectors.

Qualifications

• 3+ years of experience in consulting or digital strategy experience in the Communications, Media, and Technology industry.
• Experience working on digital transformation, customer experience, or platform-related initiatives.
• Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps.

Responsibilities

• Analyze product, customer, and digital experience data to identify trends and insights.
• Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
• Collaborate with engineering teams to ensure data is structured and accessible across digital experiences.
• Support structuring of product and customer data for analytics, personalization, and AI use cases.

Skills

Digital transformation

Customer experience

AI-driven customer experiences

Conversational interfaces

Analytical skills

Education

Bachelor’s degree in Business, Marketing, Computer Science, Engineering or related field

Job description

A global consulting firm is seeking a consultant in Chicago to support AI-driven commerce transformation initiatives for technology clients. The role involves analyzing customer experience data, ensuring data quality, and collaborating with engineering teams to build scalable frameworks for AI-assisted transactions. The ideal candidate has 3+ years of experience in consulting and a strong background in digital strategy, particularly in communications, media, and technology sectors.