Agentforce Salesforce Scrum Master

Cherokee Federal

Tulsa (OK)

On-site

USD 100,000 - 120,000

Full time

9 days ago

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Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Cherokee Federal seeks an Agentforce Salesforce Scrum Master to facilitate agile ceremonies and coordinate delivery across a government project in a mission-critical public sector environment. The Scrum Master will align the Salesforce development team with government stakeholders, track velocity, and manage the sprint backlog with the product owner.

Responsibilities include coaching the team on Agile, removing impediments, and synchronizing cross-team dependencies such as Data Cloud and CI/CD

Qualifications

Bachelor's degree in Information Systems, Engineering, Business, or related field.
Advanced Agile certification (ICP-ACC, CSP, SASM, or PMI-ACP).
7-10 years' Scrum Master experience in complex enterprise environments.
U.S. citizenship and ability to obtain government security clearance.
Ability to pass background investigation and drug test.

Responsibilities

Facilitate Scrum ceremonies for the development team and government stakeholders.
Own and maintain the sprint backlog, prioritizing with the product owner.
Track and report team performance, velocity, and sprint progress.
Identify, track, and remove impediments to delivery.
Coordinate communication between development, stakeholders, and partners.
Coach the team on Agile practices and continuous improvement.
Coordinate cross-team dependencies, including Data Cloud and CI/CD gates.
Perform other duties as assigned.

Skills

Agile methodologies

Scrum framework

Communication

Problem solving

Organizational skills

Documentation

Stakeholder coordination

Education

Bachelor's degree in IS/Engineering/Business

Tools

Salesforce

Data Cloud

CI/CD

Excel

Visio

PowerPoint

Job description

Agentforce Salesforce Scrum Master

***As required by our governmental client, this position requires U.S. Citizenship AND Secret Clearance***

Cherokee Federal is a seeking a Scrum Master to facilitate agile ceremonies and coordinate delivery across a Salesforce Agentforce project. The Scrum Master will collaborate between the Salesforce development team and government stakeholders in a mission-critical public sector environment. This person will be efficient in the ability to track team performance and velocity, manage the sprint backlog, remove impediments, and support the product owner.

Compensation & Benefits:

Estimated Starting Salary Range for Salesforce Scrum Master - Agentforce: $100,000-120,000
Pay commensurate with experience.
Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities:

Facilitate Scrum ceremonies (sprint planning, daily standups, reviews, retrospectives) for the development team and government stakeholders
Own and maintain the sprint backlog, including prioritization in coordination with the product owner
Track and report team performance measures, velocity, and sprint progress
Identify, track, and remove impediments to the team's delivery
Facilitate communication between the development team, government stakeholders, and external mission partners regarding process, changes, and delivery status
Coach the team on Agile and Scrum practices and support continuous improvement
Coordinate cross-team dependencies, including platform and integration readiness (e.g., Data Cloud, integration procedures, CI/CD gates)
Perform other job duties as assigned.

Supervisory Duties

This position does not have supervisory or management authority.

Required Qualifications:

Bachelor's degree in Information Systems, Engineering, Business, or a closely related field.
Advanced Agile certification (ICP-ACC, CSP, SASM, or PMI-ACP).
7-10 years' experience as a Scrum Master in a fast-paced, complex enterprise environment across multiple project types (new development and enhancements/support), including 3 years of recent experience in an Agile development environment.
U.S. citizenship, with the ability to obtain and maintain a U.S. government security clearance.
Ability to favorably pass a company background investigation and drug test.

Preferred Qualifications:

Familiarity with Salesforce delivery and Agentforce/OmniStudio project environments, sufficient to facilitate technical planning and story estimation.
Experience supporting government or public sector delivery programs.

Skills and Experience

Working knowledge of Agile methodologies and the Scrum framework.
Strong analysis and problem-solving skills.
Experience setting priorities and managing multiple tasks simultaneously.
Strong verbal, written, interpersonal, and organizational skills.
Experience writing technical documentation, including requirements, user stories, help documentation, and job aids.
Proficient in Microsoft Office products, including Excel, Visio, and PowerPoint.
Commitment to excellent customer service, with focus, reliability, and independent drive to complete tasks accurately and on time.