Agentforce Product Manager

Mariforce Crewing; East Hanover (NJ); Hybrid; USD 110,000 - 138,000; Full time

Job summary

Mariforce Crewing is seeking an Agent force Product Manager to own the roadmap, backlog, and enterprise delivery of AI agent capabilities using Salesforce Data Cloud. You will collaborate with stakeholders, architecture, security, privacy, and governance teams to deliver scalable AI solutions for marketing, sales, and other business functions.

The role requires 5+ years in product management related to AI, CRM, or enterprise SaaS, with hands-on Salesforce Data Cloud experience and a strong

Qualifications

• Bachelor's degree in Technology, Computer Science, Engineering, Business, or a related field.
• 5+ years of relevant product management, AI product, CRM platform, automation, or enterprise SaaS experience.
• Strong understanding of AI-enabled products, agent workflows, grounding, context management, access controls, and responsible AI governance.
• Hands-on knowledge of Salesforce Agent force and Data Cloud, or comparable enterprise AI and customer data platforms.
• Experience managing agile roadmaps and backlogs across business and technical teams.
• Excellent communication, stakeholder management, and analytical skills.
• Prior pharma or life sciences experience is required.
• Local candidates in New Jersey who can meet the hybrid schedule are preferred.

Responsibilities

• Manage and qualify incoming requests for Agent force features and capabilities, documenting business needs, expected outcomes, risks, and opportunities for reuse.
• Define the Agent force product roadmap and prioritize enterprise requirements based on business value, readiness, governance, dependencies, and delivery capacity.
• Own and maintain the product backlog, including epics, features, user stories, acceptance criteria, and release plans.
• Collaborate with Salesforce Data Cloud product teams to establish governed data context for AI agents, including unified profiles, data objects, calculated insights, and permissions.
• Coordinate planning and dependencies across engineering, architecture, security, privacy, and AI governance teams.
• Ensure responsible AI practices, including appropriate guardrails, human oversight, traceability, and required governance approvals.
• Partner with technical teams to design, build, test, release, and support reusable Agent force capabilities.
• Define evaluation criteria for accuracy, grounding, reliability, access control, user experience, and escalation to human support.
• Drive adoption through stakeholder engagement, training, operational feedback, and continuous improvement.
• Track business outcomes, product adoption, delivery progress, quality, and governance compliance.

Skills

AI products

CRM platforms

Enterprise SaaS

Agile backlog management

Stakeholder management

Governance

Security & privacy awareness

Data-driven decision making

Education

Bachelor's degree in Technology, Computer Science, Engineering, Business, or a related field

Tools

Salesforce Agent force

Salesforce Data Cloud

Job description

1.Agent force Product Manager

Location:East Hanover, NJ – Hybrid (3 days onsite and 2 daysremote)

Pay Rate:$80–$100/hour (lower competitive rates preferred)

Experience:5+ years in product management, AI products, CRMplatforms, or enterprise SaaS

Job Purpose:

The Agent force Product Manager will own the roadmap, backlog, and enterprisedelivery of AI agent capabilities leveraging Salesforce Data Cloud. The rolewill work closely with business stakeholders, architecture, engineering, security, privacy, and AI governance teams to deliver reusable, secure, andscalable AI solutions across marketing, sales, and other business functions.

Key Responsibilities:

• Manageand qualify incoming requests for Agent force features and capabilities,documenting business needs, expected outcomes, risks, and opportunitiesfor reuse.
  
• Definethe Agent force product roadmap and prioritize enterprise requirementsbased on business value, readiness, governance, dependencies, and deliverycapacity.
  
• Ownand maintain the product backlog, including epics, features, user stories,acceptance criteria, and release plans.
  
• Collaboratewith Salesforce Data Cloud product teams to establish governed datacontext for AI agents, including unified profiles, data objects,calculated insights, and permissions.
  
• Coordinateplanning and dependencies across engineering, architecture, security,privacy, and AI governance teams.
  
• Ensureresponsible AI practices, including appropriate guardrails, humanoversight, traceability, and required governance approvals.
  
• Partnerwith technical teams to design, build, test, release, and support reusable Agent force capabilities.
  
• Defineevaluation criteria for accuracy, grounding, reliability, access control,user experience, and escalation to human support.
  
• Driveadoption through stakeholder engagement, training, operational feedback,and continuous improvement.
  
• Trackbusiness outcomes, product adoption, delivery progress, quality, andgovernance compliance.
  

Required Qualifications

• Bachelor'sdegree in Technology, Computer Science, Engineering, Business, or arelated field.
  
• Minimum5 years of relevant product management, AI product, CRM platform,automation, or enterprise SaaS experience.
  
• Strongunderstanding of AI-enabled products, agent workflows, grounding, contextmanagement, access controls, and responsible AI governance.
  
• Hands-onknowledge of Salesforce Agent force and Data Cloud, or comparableenterprise AI and customer data platforms.
  
• Experiencemanaging agile roadmaps and backlogs across business and technical teams.
  
• Excellentcommunication, stakeholder management, and analytical skills.
  
• Priorpharma or life sciences experience is required.
  
• Localcandidates in New Jersey who can meet the hybrid schedule are preferred.
  

Preferred Qualifications

• SalesforceCRM, Agent force, Data Cloud, APIs, workflow automation, and enterpriseintegration experience.
  
• Familiaritywith AI evaluation, prompt design, monitoring, and incident management.
  
• Experienceworking in regulated industries with stringent privacy and compliancerequirements.