Agentforce Architect: AI Governance & Platform Design

AspenView Technology Partners, Inc.; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

AspenView Technology Partners, Inc. seeks an Agentforce Architect to own the design of a North American client’s agent boundaries, grounding, and governance.

This contractor role, remote from AspenView’s Latin American delivery centres, reports to AspenView Delivery Leadership and emphasizes constructive questioning of what is built. The ideal candidate will have 8+ years in architecture with production LLM or agentic systems experience, and the ability to guide engineers and executives on scope

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent experience.
• 8+ years in solution or technical architecture, including hands‑on delivery of production LLM or agentic systems.
• Ability to say which use cases will not work, including to an executive who wants them to.

Responsibilities

• Decide which business processes warrant an agent, which warrant deterministic automation, and which warrant neither.
• Design agent topology, including agent boundaries, topic decomposition, action inventories, and escalation paths.
• Design the grounding architecture across Data 360, knowledge, and retrieval sources.
• Define the guardrail standard covering authorization for actions, PII handling, injection defense, and audit trail.
• Establish the evaluation and release standard an agent must meet before it faces customers.
• Own the human-in-the-loop design, including when an agent must stop and hand over.
• Guide the AI and data engineers building the agents, and review what they produce.
• Advise executive stakeholders on realistic scope, cost, and deflection expectations.
• Set the measurement model: containment, resolution quality, and cost per interaction.
• Design how agents sit alongside existing Service Cloud, Sales Cloud, and integration architecture.
• Own the consumption-cost architecture for Agentforce and its Data 360 dependencies.

Skills

Agentforce architecture

Salesforce Data 360

Service Cloud design

AI safety & evaluation

Executive stakeholder communication

Education

Bachelor’s degree in CS/SE or related field

Tools

Prompt Builder

Einstein Trust Layer

Atlas reasoning

Job description

AspenView Technology Partners, Inc. seeks an Agentforce Architect to own the design of a North American client’s agent boundaries, grounding, and governance.

This contractor role, remote from AspenView’s Latin American delivery centres, reports to AspenView Delivery Leadership and emphasizes constructive questioning of what is built. The ideal candidate will have 8+ years in architecture with production LLM or agentic systems experience, and the ability to guide engineers and executives on scope