Agent Services Coordinator

Place Network Agents; Bellingham (WA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Bonuses available

Job summary

Keller Williams Western Realty in Bellingham seeks an Agent Services Coordinator to support real estate agents with admin tasks, tech questions, and office operations.

You will manage CRM, assist in marketing materials, coordinate events, and help onboarding while maintaining professionalism and confidentiality. A proactive teammate who thrives in a fast-paced office will fit well.

Qualifications

• High school diploma or equivalent required.
• Real estate office experience is desirable but not required.
• Proficient in MS Office and Google Workspace; good communication and organization.

Responsibilities

• Provide administrative support to agents and answer tech-related questions.
• Coordinate communication between agents and leadership while maintaining confidentiality.
• Assist in preparing marketing materials and calendars for agents.
• Maintain client databases and CRM, follow up to set appointments and recruit events.
• Support onboarding for new agents and handle front desk duties.

Skills

Administrative support

Multitasking

Excellent communication

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Google Workspace

CRM software

Job description

Job Summary

Join our dynamic team at Keller Williams Western Realty as an Agent Services Coordinator. Located in the heart of Bellingham, our office is dedicated to providing exceptional support to our real estate agents, ensuring they have the tools and resources needed to succeed. In this role, you will be the cornerstone of our agent services, fostering a welcoming and efficient environment. Your passion for real estate and commitment to excellence will drive the success of our agents and contribute to the overall growth of our office. If you thrive in a fast-paced setting and are eager to make a meaningful impact, we invite you to be a part of our innovative team.

Responsibilities

• Provide administrative support to real estate agents, helping with tech related questions, office assistance and other admin related tasks.
• Coordinate and manage communication between agents and leadership maintaining a high level of professionalism and confidentiality as well as when answering phones and greeting people at the front desk.
• Assist in the preparation and distribution of marketing materials, creating online graphics and calendars for agents in office.
• Maintain and update client databases and CRM systems, following up with potential recruits, reaching out via phone, email and text to set up appointments and invite to classes.
• Organize and schedule career nights and events, inviting recruits and unlicensed people interested in real estate.
• Support the onboarding process for new agents, providing necessary training and resources to ensure a successful start. Handle new agent onboarding with the office from beginning to end.
• Handle inquiries and requests from clients and agents, providing timely and effective solutions to any issues that arise.
• Light financial assistance with office Market Center Admin assisting with deposits, financials, and checks
• Bank Deposit assistance and handling agent checks and office financials
• Bonuses available

Qualifications

• High school diploma or equivalent required.
• Previous experience in a real estate office or similar administrative role is highly desirable but not required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Detail-oriented with a high level of accuracy in data entry and document management.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer service-oriented with a friendly and professional demeanor.
• Familiarity with real estate software and CRM systems is a plus.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Willingness to learn and grow within the company.

Compensation

$22.00 - $23.00 USD Hourly

About Us

At KW Western we build business people, help agents achieve success, and give back to their communities. We do that through proven systems and proprietary technology focused on keeping the real estate agent in the center of the transaction and a consultant to their clients. We are passionate about creating unlimited income for our people and believe in collaboration and growing better together. By providing globally recognized training and tools intended to take the guess work out of the business, our goal is to achieve excellence for our agents and their clients. Come be successful and create your favorite version of yourself.