Agent Product Manager

Alpharun; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 210,000; Full time

Job summary

Alpharun, an applied AI company in San Francisco, seeks an Agent Product Manager to design, deploy, and optimize AI agents that handle real customer interactions. You will work with the founding team and customers to understand workflows and build bespoke agents that adapt to each business’s needs.

This role sits at the intersection of product, customer success, and AI engineering, shaping how our platform delivers scalable, reliable AI solutions.

Qualifications

• 1-6 years of experience in product management or similar with direct customer exposure.
• Experience with frontier AI models to build reliable, production-grade systems.
• Strong technical fluency — comfortable reading code, APIs, and system architectures.
• Proven ability to operate with ambiguity and accountability.
• Excellent communication and relationship-building skills with customers.

Responsibilities

• Design, deploy, and optimize AI agents that handle real customer interactions.
• Build and test prompt logic for AI agents.
• Collaborate with engineering on new capabilities and product roadmap.
• Be a trusted advisor to customer executives on AI strategy.

Skills

Frontier AI

Technical fluency

Customer exposure

Product management

Job description

Alpharun is an applied AI company that helps leading enterprises drive revenue growth through AI sales coaching and autonomous voice agents. We provide real-time coaching for human reps and deploy AI agents that execute proven playbooks — all continuously optimized against real performance data.

As our first Agent Product Manager, you'll work directly with Alpharun's founding team and our customers to design, deploy, and optimize AI agents that handle real customer interactions. You'll be responsible for deeply understanding the needs of our customers and building bespoke AI agents that can handle the nuanced requirements of their business. This role sits at the intersection of product, customer success, and AI engineering — you'll shape how our platform adapts to each customer's unique workflows while driving our product roadmap based on real-world learnings.

This is a demanding role with high autonomy and responsibility. You'll build AI agents that handle millions of customer interactions, write and test complex prompt logic, collaborate with engineering on new capabilities, and become a trusted advisor to customer executives on their AI strategy.

Why join:

• Team: We're a tight-knit, ambitious team working in-office 5 days a week in San Francisco. We're well-funded by exceptional investors and operators and are scaling quickly. Our founders, Paul and Henry Dornier, are twins and second-time founders who previously sold their first company before leading product, engineering, and marketing teams at Front.
• Rapid growth: Since launch, our customers have used Alpharun to drive hundreds of thousands of customer interactions across insurance and financial services use cases
• Culture: We have an extremely high talent bar and expect a lot from everyone, because exceptional outcomes require exceptional commitment. But we also have a lot of fun — there's nothing more rewarding than building transformative AI products alongside an awesome team.

This role is intense but immensely rewarding — perfect for someone with ambition, a bias towards action, and who thrives on rapid learning and growth.

We'll be most excited if you have:

• 1-6 years of experience in product management, consulting, solutions/product engineering, or a similar role with direct customer exposure and accountability for outcomes
• Experience working with frontier AI models to build reliable, production-grade systems
• Deep technical fluency — comfortable reading code, working with APIs, understanding system architectures, and collaborating closely with engineers
• A track record of getting things done in roles with high levels of ambiguity and accountability
• Strong communication and relationship-building skills — able to embed with customers, understand complex business workflows, and serve as a trusted advisor
• Extreme ambition and high expectations of yourself and the team you work with

If you don't perfectly meet every qualification but resonate deeply with our mission and approach to AI, we strongly encourage you to apply — we value aptitude, ambition, and learning velocity above all.

We offer competitive compensation and meaningful equity. We believe every early team member will be a major contributor to our company's long-term success, and our equity compensation is designed to recognize this.