Agent & Partner Support Specialist (Commissions)

Sammons Financial Group Companies; West Des Moines (IA); Presencial; USD 35.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive health coverage

Performance-based incentive program

ESOP and 401(k) enrollment

Fridays off year-round

Descripción de la vacante

Sammons Financial Group in West Des Moines, IA seeks a detail-oriented professional to provide accurate commissions/contracting support to agents and partners. You will respond to inquiries, ensure timely processing, and document actions with a professional, solutions-focused approach.

The role emphasizes teamwork, knowledge of agency services, and adherence to service standards while supporting multiple systems and swift issue resolution.

Formación

• Bachelor's degree preferred.
• Comprehensive knowledge of major departmental functions and related systems.
• Strong communication skills with internal and external partners.
• Excellent organizational and problem-solving abilities.

Responsabilidades

• Provide accurate support for commissions/contracting to agents and partners.
• Respond to inquiries via multiple channels with high-quality service.
• Document actions and escalate issues to senior staff when needed.
• Work with distribution partners to resolve contracting and commission issues.

Conocimientos

Communication skills

Interpersonal skills

Organization

Problem solving

Multitasking

Educación

Bachelor's degree preferred

Herramientas

Agency systems

Descripción del empleo

Sammons Financial Group in West Des Moines, IA seeks a detail-oriented professional to provide accurate commissions/contracting support to agents and partners. You will respond to inquiries, ensure timely processing, and document actions with a professional, solutions-focused approach.

The role emphasizes teamwork, knowledge of agency services, and adherence to service standards while supporting multiple systems and swift issue resolution.