Agent Onboarding & Compliance Specialist I

Illinois-Mutual; Peoria (IL); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Compressed 4 1/2-day work week (Half‑D

No monthly premium for employee health

Paid time off with rollover

401(k) with immediate vesting

On-site facilities

Tuition reimbursement

Job summary

Illinois Mutual seeks an Agent Contracting and Commissions Specialist I to manage onboarding documents, licensing and appointment validation, and daily agent communications. The role supports ACC management and handles system updates, with no independent commission calculations.

The ideal candidate will have an associate degree (bachelor preferred), strong organizational skills and attention to detail in a fast-paced environment. Onsite or hybrid work options are available.

Qualifications

• Associate’s degree required; Bachelor’s degree strongly preferred (or Illinois Mutual approved equivalency for internal applicants)
• Strong initiative to complete tasks and provide proactive, critical thinking
• Ability to effectively prioritize and monitor work to achieve timely results
• Ability to maintain confidentiality and adhere to privacy standards
• Ability to learn systems processes and procedures quickly
• Flexible and adaptable to changes
• Highly motivated, organized and attentive to details
• Comfortable in fast-paced environment
• Ability to work successfully in a team environment
• Ability to work under pressure and remain focused
• Good problem-solving skills
• Ability to communicate clearly, both verbally and in writing
• Proficient computer skills including MS Word, MS Excel, MS Outlook PowerPoint and the Internet

Responsibilities

• Review submitted agent onboarding documents to confirm accuracy and completeness
• Process agent onboarding and system setup (producer records, hierarchy/override relationships, payee setup)
• Validate licensing, appointments, and renewal status via NIPR/SIRCON and internal systems; update records accordingly
• Process agent applications in accordance with department standards
• Respond to agent inquiries and initiate agent correspondence regarding general administrative items and daily tasks
• Process state billings, renewals and agent of record arrangements
• Assist with compliance monitoring by reviewing and copying licenses, reconciling Company records with state insurance departments, processing necessary agent terminations and providing release letters as necessary
• Support agent transitions due to death including necessary system updates
• Update internal systems as necessary including agent appointments, renewals, or terminations as assigned
• Provide necessary information for ACC team members to process commission payments or resolve standard commission discrepancies; does not perform independent commission calculations or adjustments
• Provide general administrative assistance to the department to ensure timely processing of daily agent correspondence, agent appointments and/or contracting paperwork
• Conduct other duties as assigned

Skills

Initiative

Prioritization

Confidentiality

Systems literacy

Teamwork

Communication

Education

Associate degree

Bachelor's degree preferred

Tools

MS Word

MS Excel

MS Outlook

PowerPoint

Internet

Job description

Illinois Mutual seeks an Agent Contracting and Commissions Specialist I to manage onboarding documents, licensing and appointment validation, and daily agent communications. The role supports ACC management and handles system updates, with no independent commission calculations.

The ideal candidate will have an associate degree (bachelor preferred), strong organizational skills and attention to detail in a fast-paced environment. Onsite or hybrid work options are available.