Senior Agent Contracts & Commissions Lead

Socket.dev; Peoria (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

4.5-day work week

No monthly premium health, life and DI

PTO with rollover and holidays

401(k) with immediate vesting

On-site cafeteria

On-site fitness facility

Tuition reimbursement

Dental and vision insurance options

Job summary

Illinois Mutual is seeking a Senior Agent Contracting and Commissions Specialist to expertly manage agent contracting and commission payments, ensuring compliance and high partner service. The role involves training staff, serving as a subject matter expert, and guiding audit readiness with minimal supervision.

You will act as escalation point for complex regulatory and commission issues, support process improvements, and maintain SOPs while coordinating with IT for automation initiatives.

Qualifications

• Bachelor's degree required (or Illinois Mutual approved equivalency)
• Previous insurance industry experience required
• Leadership qualities and initiative to support team
• Strong integrity and confidentiality
• Ability to work in fast-paced environment
• Proficient MS Office skills

Responsibilities

• Facilitate onboarding with regulatory compliance and accuracy
• Train and assist less experienced team members
• Provide high-level customer service to distribution partners
• Lead root-cause analysis for commission accuracy
• Manage debit balances and EFT processing
• Review and code invoices for approval
• Oversee complex commission scenarios and approvals
• Develop SOPs and support system improvements
• Assist management with audits and policy interpretation
• Support department coverage during peak times

Skills

Communication skills

Attention to detail

Time management

Teamwork

Leadership

Confidentiality

Education

Bachelor's degree or approved equivalency

Tools

MS Word

MS Excel

MS Outlook

PowerPoint

Job description

Illinois Mutual is seeking a Senior Agent Contracting and Commissions Specialist to expertly manage agent contracting and commission payments, ensuring compliance and high partner service. The role involves training staff, serving as a subject matter expert, and guiding audit readiness with minimal supervision.

You will act as escalation point for complex regulatory and commission issues, support process improvements, and maintain SOPs while coordinating with IT for automation initiatives.